Channel Sales Chat Bot CRM
- Pricing
-
Free to install. Free trial available.
- Rating
- 4.5 (58)
- Developer
- Channel Corp.
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Your trusted sales concierge designed to boost sales and LTV through your existing customers.
Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.
- Sales Concierge - identify and nurture key customers.
- Unlimited Live Chat & Team Chat - quality customer support
- AI Agent ALF - resolve repetitive inquiries with AI and convert customers
- Team Messenger - communicate with your teammates anywhere in the world
- Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Languages
English, Korean, and Japanese
Works with
- Line
- KakaoTalk
- Slack
- Zapier
Categories
Real-time messaging
Automated responses
Pricing
External charges may be billed by Channel Corp. separately from your Shopify invoice. Learn more
Free Plan
Free to install
additional SMS text charges may apply when using the marketing feature
- Unlimited customer live chat
- Unlimited team chat
- Integrations with Email, Instagram
- Custom chat widget
Early Stage
$36 / month
or $324/year and save 25%
additional SMS text charges may apply when using the marketing feature
- 1,000 profiles
- 5 basic seats
- 2 operator seats (add more as needed)
- Everything on the Free Plan
- Add-ons:
- Chatbot, CRM, Analytics, Marketing
14-day free trial
Growth
$96 / month
or $864/year and save 25%
additional SMS text charges may apply when using the marketing feature
- 3,000 customer profiles
- 5 basic seats
- 1 operator seat (add unlimited)
- Everything on the Free Plan
- Add-ons:
- Chatbot, CRM, Analytics, Marketing
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (58)
This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The ...
Thank you for your review! I'm glad to hear that Chris was able to provide you with the help you needed. We'll do our best to keep up our quality!
とても重宝しています。
大きくは導入後すぐに簡単なお問い合わせがシナリオ形式で自動化出来たことがメリットとして挙げられます。その他にもインスタグラムやメールからの問い合わせ一元化も可能になりました。担当者への割り振りはもちろん、サイト内でのお客様へのお声かけや、一斉配信など細かな対応や施策にも応用出来ます。 他のアプリも検討しましたが、チャネルトークはUIがとても親しみやすく、お客様もスタッフも直感的に楽しんで使えるところが気に入っています。チャット形式なので絵文字なども自然と使いやすく、お客様との距離もより近くに感じられます。 ブランドイメージに合わせてデザインできるのも嬉しいポイントです。
よくあるお問い合わせが自動化出来た分、お客様の満足度も上がり、事細かな質問にも余裕を持って対応することができていますので売上にも直結しております。 日本でのサポートも充実しており、いつも丁寧に対応 ...
ありがとうございます！より良いサービスを提供できるよう努力していきます！
We have been using channel talk for more than 1 year and our revenue got doubled by using great CS bot system and CRM solution. Strongly recommend this app :)
We're very happy to hear we could assist your growth! We hope we can continue to provide even more value to you!
I have been using channel for a year and this app is the best solution for not only CS, but marketing. I will be using this solution for sure. Highly recommend this App!
Thank you for your review! We look forward to seeing UUUUU's growth for this year as well!
This app is a must- have companion to my business. Channel.io’s automated chat bot system, I could finally sleep at night. That made things much easier for me as I could get some proper rest. Even if it’s an automated message, the experience is different from getting no response. Customers actually waited for a response from me without complaints. Because of the immediate responses some customers ...
Thank you so much! Our team is routing for Casabello's continued growth!
Support
App support provided by Channel Corp..
Resources
Developer
Launched
June 7, 2021
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