Reviews (42)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
October 11, 2022

I used this app to get customers' experience better and reduce customer service time. The representatives from Channel.io were very helpful and friendly to help me figure it out. You won't regret using the app. Definitely recommended!

TIMELY BASKET
United States
About 2 months using the app
Channel Corp. replied October 24, 2022

Thank you! We appreciate the continued support!

July 7, 2022

Amazing app, we have been using it since early this year and never had any issues. Joesph was assisting us very quickly and very helpful! Having all of our customer relations and marketing on one platform is a life saver.

Konny Baby
Hong Kong SAR
3 months using the app
Channel Corp. replied July 7, 2022

Thank you for the review! We'll be sure to let Joseph know!

August 25, 2022

Channel Talk is an amazing app that helped improve our CS and marketing on many levels. The setup was a breeze - very easy to integrate with Shopify. Great customer support team and easy-to-use interface. Thank you!

꽃마USA
United States
5 months using the app
Channel Corp. replied October 24, 2022

Thank you for your support!

September 19, 2022

I have been using this app for 3 weeks. So far, satisfied and easily being able to support CS by using this app!

Nevermindall USA
United States
About 2 months using the app
Channel Corp. replied October 24, 2022

Thank you so much! We appreciate the continued support!

July 19, 2021

チャネルトークを導入したことにより、問い合わせ対応の管理がしやすくなりました。管理の他にも、メールではできないフランクな会話やスピード感のある返信などが実現でき、お客様とより近い距離感で不安や疑問をいち早く解決することができます。アプリをリリースしていただけたことで、今後新しいストアができた際、機械やコードが得意でない私も簡単に設置ができそうで嬉しいです!(笑)今後ともよろしくお願いいたします!

genzai
Japan
27 minutes using the app
Channel Corp. replied July 19, 2021

yutoriさん、いつもお話になっております!チャネルトークCCOの坂本です!

yutoriさんでは https://genzai.online/ さんをはじめ、https://9090s.store/ さんなど様々なブランドでご活用いただいており、CS効率化したことで、よりファン作りにも貢献できているとのことで本当に嬉しいです!yutoriさんの世界観も大好きですし、今後も貢献できるよう頑張っていきます!💕引き続きよろしくお願いいたします!

November 11, 2022

Amazing app! Thanks to Channel talk, our customer service became so much easier. Their trackable marketing tools are so useful.

Seoul Mills
United States
8 months using the app
Channel Corp. replied November 26, 2022

So glad to hear you've been having a good experience with us!

October 10, 2022

Very helpful for the business. The live chat bot helps interacting with the customer real-time and it gives the business a boost.

Bathla Home
India
6 months using the app
Channel Corp. replied October 24, 2022

Thank you much for the review! If you'd like to find out more about our platform in detail, please let us know!

July 20, 2021

競合の会社に知られたくないほど優れたチャットツール。 サイトで買い物をするときに、自分にはどの商品があうのだろう?と悩むことがあります。チャンネルトークはお客さまと密にコミュニケーションがとれるので、お客さまが迷っていることを整理してあげたり、逆にこちらが思いつかなかったニーズに気付けたりします。 みなさんにオススメしたい反面、自分たちだけの秘密にしておきたい、と思ってしまう、すばらしいツールです。

TAKIDA PEARL
Japan
18 minutes using the app
Channel Corp. replied July 30, 2021

滝田さん...!! 「競合の会社に知られたくないほど優れたチャットツール」「みなさんにオススメしたい反面、自分たちだけの秘密にしておきたい、と思ってしまう、すばらしいツールです。」

とても嬉しいお言葉ありがとうございます!😭✨
これからももっとお力になれるよう進化していきますね!!!
引き続きどうぞよろしくお願いいたします!!
https://takida.biz/

December 19, 2022

Channel.io allows us to provide a VIP level of service that our demanding customers expect. Our customers do not have a lot of extra time in their day. Channel.io helps us find solutions to their problems faster. Which is good for the customer and great for our conversion rate.

L'Atelier Forte
United States
8 months using the app
Channel Corp. replied January 4, 2023

It's great to hear that Channel.io has helped you provide the high-level of service that your customers expect. We're glad that you're able to provide VIP service with the help of our platform.

October 7, 2022

This app is a great marketing/business tool to use. Once you get to know the app, it is very easy to use and there are many ways to uplift your sales. I recommend Channel.io!

OTG NEW YORK
United States
3 months using the app
Channel Corp. replied October 24, 2022

Thank you for your review! If you need any help or suggestions please feel free to contact us any time!