Powerful new features, services and plugins for your Shopify store

All Apps / Inventory / ChannelUnity

ChannelUnity

ChannelUnity

Developed by ChannelUnity

8 reviews
Get
Price: Custom Free Trial: 14 days More info
  • Manage Amazon & eBay Orders from within Shopify!
  • Automatically sync stock between Shopify and Marketplaces
  • Expand to new marketplaces in new countries with ease!

Used by more than 300 retailers and counting - now available for Shopify!


Selling on marketplaces presents an incredible opportunity for online retailers, but managing channels such as Amazon, eBay and Rakuten can double, treble or quadruple the amount of work it takes to make sure that orders are handled quickly and efficiently and that stock levels are kept up to date everywhere you sell.


Enter ChannelUnity. Our team has been helping retailers to sell on marketplaces since 2009 and our incredible software makes selling on marketplaces as automatic as possible. We connect directly to your Shopify store and monitor it for updates to product prices, stock levels, descriptions and more (including meta fields!).


When we see a change, we quickly and accurately mirror this out to your marketplace listings to ensure that your products are kept up-to-date wherever they are listed. When orders are placed on marketplaces, we import the order back into Shopify so that you can handle it within Shopify or in your choice of shipping solution.

We even tell the marketplace the shipment has been made and pass back the tracking number.


ChannelUnity is packed with features which make it easier to sell on marketplaces. From trend analysis reports showing you where your customers are to an easy-to-use listing theme designer giving you complete control over your eBay Listings appearance, its a killer multi-channel selling toolkit.


We're constantly adding value for our customers too. We developed the worlds fastest repricing solution for Amazon marketplaces and made this available at no extra cost to our customers, some of whom are now constantly the cheapest seller of an item on Amazon marketplaces, enjoying the 80%+ increase in order volume this brings.


We're affordable. Previously, a solution such as ChanenlUnity would cost thousands of dollars a month and be the preserve of enterprises who could afford a 12 month contract. We wanted to make our solution available to all - and by charging just 1% of the total value of marketplace orders we handle plus $25 / £15 per month, we've achieved that.

As well as a multitude of start-ups who have never sold on marketplaces before, we also count enterprise clients such as Warner Music Group amongst our customers.


Take a free 14 day trial today and see how we can help!


www.channelunity.com



ChannelUnity reviews (8)

posted

We've been using this to sync our eBay and amazon listings for about a year now. The one feature that channel unity has that you will not find elsewhere is the ability to create new product listings in Amazon in bulk. If you have unique products that are not currently in Amazon, normally you have to spend hours or days creating an Amazon upload spreadsheet for each and every product. Very cumbersome. CU solves that problem. The only reason I'm not giving it five stars is that it has started leaving old images in Amazon after you update them in Shopify. Had to go back and manually adjust images for each variant when I thought CU was syncing them but it was not. Highly recommend CU for Amazon especially.

posted

Not user-friendly, had a ton of issues trying to set this up from the get-go. Needs a more instructive step-by-step user set-up guide. Was e-mailing customer support back and forth for 2 weeks, jumped through all the hoops only to find that I still had to add meta-fields into my Shopify to make it work. Gave up at this point as it had already taken up too much time and resources. The only good thing going here is the Customer Support, they are patient and helpful. Now to actually improve this app, that would be even better.

posted

We have moved our ecommerce software / system from Magento to Shopify. Before we switched platforms we needed to find a Shopify plugin and third party company that we could use to import Amazon orders from all five Amazon EU marketplaces, UK, France, Germany, Italy and Spain, as well as eBay UK direct into the Shopify order admin page (Basically we were looking for a good replacement to M2E Pro / Magento).

So now after setting up Channel Unity and our Shopify system all eBay and Amazon orders show up in Shopify admin along with our Shopify orders, all orders in one place is a great way to work.
At the time of writing this, there were no other system / plugin that offered this import order feature into Shopify, instead other multi-channel systems want you to login to their online portal to process orders. Also no other multi-channel companies integrate with all five Amazon EU marketplaces, they mainly offer US and UK Amazon only.

Another key feature we needed was to synchronise stock levels between Shopify and all marketplaces. Channel Unity handled this with no problem at all, including products like our baby shoes that came in various sizes.

We tested numerous plugins / companies, but none of them compared to Channel Unity. I contacted Channel Unity and right from the outset Matt and his team (mainly Emmet and Rob) were extremely helpful and knowledgeable (they know their stuff), to be honest nothing was too much for them to do.
Now, using Shopify, I am able to select any amount of orders (eBay / Amazon / Shopify web orders) and process them direct from Shopify admin, also when I ship them in Shopify, Channel Unity marks them as shipped in eBay and Amazon.
The whole process can take less than a minute, saving me valuable time to run my business.
I can't thank Matt and his team enough!

posted

Great support and the whole team, especially Rob has been super supportive in working through getting our products uploaded to Amazon. Its taken a bit of back and forth because of our categories and mapping but they've been super patient and really helpful in getting it all set up. Had our first Amazon sale as well and looking forward to getting our products out onto the other platforms as well.
Great level of service and they've been happy to answer and resolve even the most simple matters for me. Great support!

posted

Has taken over a day to upload 1 product with 8 variants to one sales channel. System is very buggy, doesn't tell you what's wrong with upload, have to speak to customer advisor every time.

Also, more alarmingly they will charge you 1% not for listings uploaded with their App, but for ALL listings already on ALL the sales channels. For us this is a deal breaker as ChannelUnity have nothing to do with those listings and are not needed to manage any of those existing listings.

posted

We are using this app for last 8 weeks without any issues for listing items on ebay and taking orders back to our shopify store automatically. So far, this is a better and cost effective app than all others currently available similar apps for shopify store. Customer service is simply excellent. Just to notify that many other competitor apps provide listing functionality but don't allow to take orders back to the shopify store and it does matter, if you are running a big store.

posted

Unfortunately i tried to simply take my products and input them into my Ebay store but the prompt/guide was not showing on the screens to assist me. It shows you prompts only at the beginning not while you are trying to actually do the task.

Whats needed is "Do this Step Now" "Now Add This"

The items in Shopify that were hidden also showed up so it would take you a long time inorder not to list those products.

If you don't have previous knowledge of this type of app it would not be the right app for you to get. They really need to simplify it.

posted

we have been using Channel Unity for 12 weeks now to link inventory from Shopify to sell on Amazon. So far so good. Excellent support from the Channel Unity team with help & assistance to get the link up and running at every stage. Orders from Amazon appear in Shopify for us to fulfil in the same way as if they had come direct, and most importantly the inventory is accurate across the 2 channels. We are looking to shortly switch on more marketplaces and are confident that Channel Unity is a robust platform to take us forward with growing our business. Highly recommend this app.

Get
Custom

1% Transaction Fee + $25 / month.
Fixed price available

14 days

Support & Sales

ChannelUnity
1-855-870-8118 (US)
0808 208 4230 (UK)
0800 182 0326 (DE)
0800 931 271 (FR)
support@channelunity.com
support.channelunity.com
Get Support

Screenshots

  • Large
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.