ChatWILL:AI Chatbot &Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Smart sale chatbot with instant order tracking. Boost sales with automated customer support.
ChatWILL is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify live chat box. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—ChatWILL is your perfect Shopify support chat assistant that drives sales 24/7.
- Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
- Smart AI Customer Chat provides instant answers for products & orders
- Boost Sales with AI - Smart product suggestions help customers find what they ne
- Works on All Devices - Mobile-ready chat widget that matches your brand perfect
- Easy Brand Customization - Custom colors & welcome messages, 5-minute setup
- Popular with stores like yours
- Based in United States
Languages
English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmål), Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, and Turkish
Works with
- Shopify Admin
- Parcel Panel
Categories
Editing tools
Display options
Reviews (54)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for providing instant responses to customer inquiries, enhancing satisfaction and reducing wait times. The AI Assistant feature is valued for offering specific answers and displaying products, with customization options to match store themes. It's praised for its user-friendly interface, easy setup, and smooth operation. Customer support is frequently highlighted as quick, efficient, and professional in resolving issues.
First of all the App Support Team is very Interactive and Friendly, Specially Nona she had Resolved the Issue of Branding under a minute... Simple and minimal Inbox widget for Premium brands, and last the best feature i like is AI Assistant so Users do not waits for 8-9 hours for our Reply
Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app.
We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛
Thank you again and we promise to work hard to make Chatwill better every day.
Sophie
ChatWILL Customer Support Team of CWILL
This App first of all i like the AI feature, its smooth and easy to set up. i recommend business owners to use this App it solves alot of issues, Answers everyone in seconds, it displays products on your to your customers. the customer service is fast and nice (thanks Emma)
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that you’re enjoying the AI feature and found the setup smooth and easy. It’s great to know the app is helping your business respond smoothly to customers and showcase products effectively—that’s exactly what we aim for!
Your kind words about our support team mean a lot as well. We’ll be sure to pass your thanks along to Emma—she’ll be delighted to hear it! 💙
If there’s ever anything more we can do to support you, feel free to reach out anytime. Thanks again for your recommendation! 🚀
Best Regards,
Kim|ChatWill AI Support Team
so far so good, I like it much better than all the others I've tried. They are very quick to respond to any help you need, and chat was very easy to setup.
Thank you so much for your kind words! 😊
We’re really glad to hear that you’re enjoying the app and finding it easier to use compared to others you’ve tried. It’s also great to know that our support team has been helpful and responsive—that’s something we truly strive for.
If there’s anything more we can do to improve your experience or any features you’d love to see, feel free to let us know anytime. We’re always here to help! 🚀
Best Regards,
Kim|ChatWill AI Support Team
Support
App support provided by CWILL.
Resources
Developer
201 Commonwealth Ct, Ste 220, Cary, NC, 27511-4471, US
Launched
April 11, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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Edit customers
Customer data
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View products
Products, collections
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View orders
Assigned fulfillment, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
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View discounts
Discount codes and promotions
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Edit Online Store
Theme
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View Shopify admin
Legal policies, privacy settings
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Edit other data
Locales, Shopify Markets settings, price rules
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