ChatWILL:AI Chatbot &Live Chat

Name: ChatWILL:AI Chatbot &Live Chat
Brand: CWILL
Rating: 4.6 (17 reviews)

Pricing: Free
Rating: 4.6 (17)
Developer: CWILL

Smart AI chatbot with instant order tracking. Boost sales with automated customer support.

ChatWILL is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify live chat box. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—ChatWILL is your perfect Shopify support chat assistant that drives sales 24/7.

Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
Smart AI Customer Chat provides instant answers for products & orders
Boost Sales with AI - Smart product suggestions help customers find what they ne
Works on All Devices - Mobile-ready chat widget that matches your brand perfect
Easy Brand Customization - Custom colors & welcome messages, 5-minute setup

Popular with stores like yours: Based in United States

Languages

English

Works with

Shopify Admin
Parcel Panel

Reviews (17)

Overall rating

4.6

Counts per rating level

71% of ratings are 5 stars
12
24% of ratings are 4 stars
4
6% of ratings are 3 stars
1
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

October 31, 2025

Not AI (yet?), but free and good customizations for a simple chat plugin. Plus no branding from the developer is nice too.

Contixo Drones

United States

34 minutes using the app

CWILL replied November 2, 2025

Hi there,

Thank you so much for your 5-star review and for sharing your excitement about our upcoming AI features — it truly means a lot to our team.

I’m happy to let you know that ChatWILL AI is now officially live 🎉
The AI features you were looking forward to are now available, and we’d love for you to try them out and see how they can help streamline conversations and improve response efficiency.

Thank you again for your support and trust. We hope you enjoy exploring the new AI features!

Warm regards,
Shealyn

January 6, 2026

For the moment a good messenger app. AI functionality will come next month. I hope that the promises will be kept. Then it will definitely be a 5-star app. at least free of charge and a fast and helpful support-team.

Carryon X

Germany

About 1 hour using the app

CWILL replied January 7, 2026

Thank you so much for taking the time to leave us a review! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Sophie
ChatWill Customer Support Team of CWILL

December 18, 2025

ease of use

Muthu Modern Mart

India

11 minutes using the app

CWILL replied December 21, 2025

Thank you so much for taking the time to leave a review. We really appreciate your feedback and the support of the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛

Thank you again and we promise to work hard to make Chatwill better every day.

Emma
Chatwill Customer Support Team of Channelwill

Support

App support provided by CWILL.

Resources

FAQ

Developer

CWILL

8 The Green SteA, Dover, Kent, DE, 19901, Kent, DE, 19901, US

Launched

April 11, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, Online Store, Shopify admin

Edit customers

Customer data
View products

Products or collections
View orders

Assigned fulfillment, merchant managed fulfillment, all order details for the last 60 days, or third-party fulfillment
View and Sync Discounts

Discount codes and promotions
Edit your Online Store

Theme
View Shopify admin

Legal policies or Manage privacy settings of the shop
Edit other data

Locales, Shopify Markets settings, or price rules