CWILL:AI Chatbot &Live Chat
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Smart sale chatbot with instant order tracking. Boost sales with automated customer support.
CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7.
- Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
- Smart AI Customer Chat provides instant answers for products & orders
- Boost Sales with AI - Smart product suggestions help customers find what they ne
- Integrated with CWILL Returns: shoppers track & submit returns right in chat
- Integrated with CWILL Product Review: show ratings & collect reviews in chat
- Popular with stores like yours
- Based in United States
Languages
English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmål), Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, and Turkish
Works with
- Checkout
- Shopify Admin
- Parcel Panel
- ParcelWILL
Categories
Editing tools
Display options
Reviews (103)
Great app! Easy to set up, works smoothly, and the support team is fast and helpful. It has improved my customer service and saved me time. Highly recommended!
Thank you so much for your wonderful review! 🌟 We're delighted to hear that the app has been easy to set up, runs smoothly, and is helping you save time while improving your customer service. Your kind words about our support team mean a lot to us—they'll be thrilled to hear your feedback. Thank you for your recommendation, and we'll keep working hard to make the app even better! 😊
Cherry
ChatWILL Customer Support Team of CWILL
Nice customer service，very helpful！
We appreciate your feedback and taking the time to leave us a review! We are delighted that you are happy with the support.
We will continue to strive in always trying to provide the best possible user experience to everyone. Thank you again!
If you ever have any questions or suggestions, please don't hesitate to reach us out! We are always available to help.
Emma
ChatWill AI Customer Support Team.
Customer service has been very helpful, and app is pretty easy to use.
Thank you for your wonderful review! We're delighted to hear that you've found our customer service helpful and the app easy to use. Providing a smooth experience and responsive support is always our goal. We truly appreciate your feedback and look forward to continuing to support your success. If you ever have any questions or suggestions, please don't hesitate to reach out!
Best regards,
Kim|ChatWill AI Support Team
Support
App support provided by CWILL.
Resources
Developer
201 Commonwealth Ct, Ste 220, Cary, NC, 27511-4471, US
Launched
April 11, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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Edit customers
Browsing behavior, customer data
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View products
Products, collections
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View orders
Assigned fulfillment, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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Edit Online Store
Theme
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View Shopify admin
Legal policies, privacy settings
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Edit other data
Locales, Shopify Markets settings, price rules
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