CWILL:AI Chatbot &Live Chat
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Smart sale chatbot with instant order tracking. Boost sales with automated customer support.
CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7.
- Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
- Smart AI Customer Chat provides instant answers for products & orders
- Boost Sales with AI - Smart product suggestions help customers find what they ne
- Integrated with CWILL Returns: shoppers track & submit returns right in chat
- Integrated with CWILL Product Review: show ratings & collect reviews in chat
- Popular with stores like yours
- Based in United States
Languages
English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmål), Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, and Turkish
Works with
- Checkout
- Shopify Admin
- Parcel Panel
- ParcelWILL
Categories
Editing tools
Display options
Reviews (100)
Many thanks to Nona for her assistance in removing the "Powered by ChatWILL" inscription from the chatbot. Very kind and responsive.
Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app.
We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛
Thank you again and we promise to work hard to make Chatwill better every day.
Sophie
ChatWILL Customer Support Team of CWILL
nice job
Thank you so much for the 5-star rating and your kind words! ⭐️ We’re delighted to hear that you’re enjoying our app. Your feedback motivates us to keep improving and delivering an even better experience. 💙
Cherry
CWILL AI Chat Customer Support Team
The best app on Shopify. Very user-friendly. Thank you!
Thank you so much for the amazing 5-star review! ⭐️ We’re thrilled to hear that you find our app user-friendly and that it’s helping make your Shopify store experience better. Your support means a lot to our team! 💙
Cherry
CWILL AI Chat Customer Support Team
Support
App support provided by CWILL.
Resources
Developer
201 Commonwealth Ct, Ste 220, Cary, NC, 27511-4471, US
Launched
April 11, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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Edit customers
Browsing behavior, customer data
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View products
Products, collections
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View orders
Assigned fulfillment, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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Edit Online Store
Theme
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View Shopify admin
Legal policies, privacy settings
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Edit other data
Locales, Shopify Markets settings, price rules
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