ChatWILL:AI Chatbot &Live Chat

ChatWILL:AI Chatbot &Live Chat

Reviews (70)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for providing instant responses to customer inquiries, enhancing satisfaction and reducing wait times. The AI Assistant feature is valued for delivering specific answers about policies and products. It's easy to set up, customize, and integrates well with store themes. The support team is praised for being interactive and resolving issues quickly, contributing to efficient daily interactions and excellent customer service.

April 25, 2026

First of all the App Support Team is very Interactive and Friendly, Specially Nona she had Resolved the Issue of Branding under a minute... Simple and minimal Inbox widget for Premium brands, and last the best feature i like is AI Assistant so Users do not waits for 8-9 hours for our Reply

Loose Moissanite
United States
About 16 hours using the app
CWILL replied April 26, 2026

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app.

We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛

Thank you again and we promise to work hard to make Chatwill better every day.

Sophie
ChatWILL Customer Support Team of CWILL

March 24, 2026

so far so good, I like it much better than all the others I've tried. They are very quick to respond to any help you need, and chat was very easy to setup.

Posh Pet Glamour Boutique
United States
6 days using the app
CWILL replied March 24, 2026

Thank you so much for your kind words! 😊

We’re really glad to hear that you’re enjoying the app and finding it easier to use compared to others you’ve tried. It’s also great to know that our support team has been helpful and responsive—that’s something we truly strive for.

If there’s anything more we can do to improve your experience or any features you’d love to see, feel free to let us know anytime. We’re always here to help! 🚀

Best Regards,

Kim|ChatWill AI Support Team

May 28, 2026

Amazing app, Works instantly out the box, instant engagement from consumers.

Can't fault this at all. Support also fast when i ran into limits because size of my store is so huge, They solved in seconds.

ClearRay Solar
United Kingdom
9 minutes using the app
CWILL replied May 29, 2026

Thank you so much for the amazing review! We’re thrilled to hear the app worked instantly for your store and helped drive immediate customer engagement.

It’s also great to know our support team was able to quickly assist when you ran into limitations due to your store size. We understand how important speed and reliability are, especially for larger stores, and we’re always happy to help whenever needed.

We truly appreciate your support and look forward to continuing to grow with your business!

Best Regards,

Kim|ChatWill AI Support Team

May 25, 2026

optimum app

Toki Toy Box
United States
8 days using the app
CWILL replied May 26, 2026

We received your review and thanks for taking the time to write such a favorable comment. It was a great honor to be of assistance to you. We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors. 😍

Best Regards,

Sophie|ChatWILL AI Support Team

April 15, 2026

makkelijk geinstalleerd en goed te gebruiken.

Dunklow
Netherlands
24 days using the app
CWILL replied April 19, 2026

Hartelijk bedankt dat u de tijd heeft genomen om ons 5 sterren te geven. We stellen uw feedback en steun voor de app enorm op prijs. We hebben Chatwill met zorg en aandacht ontwikkeld, dus het is fantastisch dat u er waarde aan hecht. Dat motiveert ons hele team enorm. 💛

Neem gerust contact met ons op als u ondersteuning nodig heeft.

We staan ​​altijd klaar om u te helpen.

Nogmaals bedankt.

Sophie
ChatWILL Klantenserviceteam van CWILL

April 18, 2026

Fantastic experience with Sophie. Quick and efficient, thank you

House of DZA
United Kingdom
About 1 hour using the app
CWILL replied April 19, 2026

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app.

We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛

Thank you again and we promise to work hard to make Chatwill better every day.

Sophie
ChatWILL Customer Support Team of CWILL

May 21, 2026

Very happy with the level of support with this App and the level of customer support the app itself brings to our own customers!

Camping & Caravan Direct
United Kingdom
35 minutes using the app
CWILL replied May 22, 2026

We received your review and thanks for taking the time to write such a favorable comment. It was a great honor to be of assistance to you. We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors. 😍

Best Regards,

Sophie|ChatWILL AI Support Team

February 3, 2026

App is working great and the support is really helpful!

Weston & Finch
Netherlands
6 days using the app
CWILL replied February 4, 2026

Thank you so much for taking the time to leave a review. We really appreciate your feedback and we are delighted that you are happy with the customer support.

We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛

Thank you again and we promise to work hard to make Chatwill better every day.

Sophie
ChatWILL Customer Support of CWILL

May 18, 2026

Ich habe hier wirklich einen ausgezeichneten Service erhalten. Mir wurde zudem versprochen, dass es zukünftig möglich sei, CSS-Änderungen direkt einzupflegen. Das bringt nochmal eine deutliche Verbesserung für die Individualisierung.

Mein kleines Hochzeitsbüro
Germany
44 minutes using the app
CWILL replied May 20, 2026

Vielen Dank für Ihr tolles Feedback! 😊 Wir freuen uns sehr, dass Ihre ersten Erfahrungen mit der App so positiv waren. Es bedeutet uns sehr viel zu wissen, dass die Funktionen des Kundensupports bereits einen positiven Einfluss auf Ihre TRIBE haben! Wir freuen uns darauf, Sie weiterhin auf Ihrem Weg zu begleiten und zum Wachstum Ihrer Community beizutragen. 🚀

Mit freundlichen Grüßen,

Sophie | ChatWill AI Support Team

May 3, 2026

Very good app

Minimal Marks
Germany
About 16 hours using the app
CWILL replied May 3, 2026

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app.

We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛

Thank you again and we promise to work hard to make Chatwill better every day.

Sophie
ChatWILL Customer Support Team of CWILL