channl

channl

Pricing
$27/month. Usage charges apply.
Rating
0.0 (0 Reviews)

Featured images gallery

Channl home screen: return setup steps, to-do list and policy
  • Home — Quick setup, to-do list, store panel
  • New return policy — name, scope, window
  • Store details — shop name, logo, returns address
  • Channl home screen: return setup steps, to-do list and policy
  • Home — Quick setup, to-do list, store panel
  • New return policy — name, scope, window
  • Store details — shop name, logo, returns address
  • Returns — status tabs, synced returns table

Let shoppers request returns on WhatsApp. Approved returns land in app with tracking number.

Channl lets your customers start a return in a WhatsApp chat. A shopper sends their order number and picks a reason, and Channl checks it against the rules you set: the return window, which products are eligible, the reasons you accept, and any shipping or restocking fees. Approved returns are created in your Shopify admin with those fees applied, and the return label is booked on your own carrier account.

Channl lets your customers start a return in a WhatsApp chat. A shopper sends their order number and picks a reason, and Channl checks it against the rules you set: the return window, which products are eligible, the reasons you accept, and any shipping or restocking fees. Approved returns are created in your Shopify admin with those fees applied, and the return label is booked on your own carrier account. more
  • Customers request returns in a WhatsApp chat, with no portal or login
  • Set return windows, accepted reasons and fees per product or collection
  • Approved returns created in your Shopify admin with fees applied
  • Return labels booked on your own carrier account, at your own rates

Languages

English

Categories

Return management

Estimate your monthly charges

Rounded up to the nearest dollar

Order Return

Per month 0

Pricing

Choose the plan that best fits your business.

Basic plan

$27 / month

Plus usage charges

Monthly usage tier

Cost per unit

First 100 Order Return

Free

101+ Order Return

$0.27

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
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Support

App support provided by Stamp Free Limited.

Resources

Developer

Stamp Free Limited

Orchard Brae House, 30 Queensferry Road, Edinburgh, ENG, EH4 2HS, GB

Launched

October 30, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, returns

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