Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage custom pricelists and offer delayed payment options. It's praised for its ease of use, high customization, and quick, personalized solutions. It's particularly beneficial for businesses needing custom pricing and pay-later options. The support team is consistently commended for their quick, professional responses and helpful suggestions. The app is also valued for streamlining the checkout process for customers who pay on account and invoice later. It's recommended for those initiating wholesale and PO integration.

June 19, 2020

The app works great and the support service is amazing. I definetly recommend it. Very useful for B2B sites

Departes
Argentina
1 day using the app
May 21, 2021

This was pretty much the only app on the store that fit our needs best. We had a couple of specific changes that we needed to make and the developer was very accommodating and helpful. We worked with Ankit, who was very swift and extremely helpful in implementing the changes we wanted to make. Excellent communication and technical expertise. Great work and a pleasure to work with as well!

DOG BAGS USA
United States
About 22 hours using the app
January 20, 2021

The custom service was super helpful and worked with me to set up some custom solutions for what my site needed. Would definitely recommend it.

DaydreamDealer
United States
About 21 hours using the app
May 20, 2021

This app never worked quite right. I was trying to use it to do pre-orders, and somehow the app did not prevent people from using the "Buy it Now" button and bypassing the draft order page. This resulted in me having to refund the orders that made it through, and eat the ~2% credit card fee charged by Shopify. I contacted support, who to their credit, responded pretty quickly. They asked for access to my site and made some code changes. Things seemed to be working for a little while but then today out of the blue our checkout button stopped working. I removed the Charge Me Later app, and restored my theme to how it was before their changes. Voila! my site is working once again. I have no idea how many sales I lost because of this.

Toys and Treasures
United States
16 days using the app
Buddy Apps replied May 21, 2021

I am really sorry for the inconvenience you faced. I had a look into your store and seems like the issue was because of another app conflict. Is it possible for you to allow us one more chance so that we can take a look again into the matter and resolve it. Looking forward to your response.

April 5, 2021

I am using this app to allow wholesale customers to complete orders and pay later. The customer service has been very helpful with adding the features we need.

WORBLE
United States
11 days using the app
December 2, 2019

Excellent customer service! Ankit is very helpful, and he was replying so fast. With their help our website came out super excellent! I always recommended Buddy Apps without any hesitation! if someone looking for B2B business model skipping the payments this is the best choice! Keep the great Job Guys!

Ikohe
United States
About 8 hours using the app
June 21, 2018

Terrible. Poor customer service (sent multiple emails with no response.) and now I am getting errors on my site when people place orders. And when I deleted the app, their checkout page is still up on my site - I guess I have to go into the code to remove it. I'm loosing business because of this and highly annoyed!!

Tonle Wholesale
United States
5 days using the app
Buddy Apps replied May 30, 2019

Hi There, We're very sorry to hear that you've run into an issue. I understand that it took some time to resolve the issue and I deeply apologize for that.

We are still trying to reach out to you to resolve all the concerns but there is no response we get from your end. I hope everything is working fine our your store now. If still, you have any concerns, please feel free to reach out to us :)

April 21, 2023

I installed this app on 4/18. Upon installing the app I noticed how the grammar and spelling errors throughout lend to confusion on what needs to go into a given field. The way it’s worded could mean a few different things. Next, I saw that you need to edit and paste code into a line to get payment methods to show up, in my case a net30 pay later. It gives a screen shot of where the code needs to be pasted, but that section doesn’t exist in my code. I’m not sure if it’s a theme issue, or if instructions were written prior to an update, but I cannot paste the code where it tells me. I emailed support the same day, 4/18, and I never heard back from the developer. They only give a 4-day free trial, so here I am at full 4 days and no response. I’m uninstalling the app since I’ve received no customer service whatsoever, and I’m definitely not paying $10 just to see if it might work for our needs when I can’t get any support response.
Beyond that, I suggest you have someone go over your app and fix all the confusing grammar, and the spelling mistakes so at least it looks more professional and is less confusing. I’d also recommend more than a 4-day free trial. Standard seems to be 7-14 days. If I had a week or two maybe we could've gotten somewhere.

Decorus Art
United States
3 days using the app
Buddy Apps replied April 21, 2023

Hi There, My apologies for the inconvenience you faced. I am not sure if we received email from you. May be it could have stuck in between. Is it possible to drop us an email at support@buddyapps.in? We will definitely try to help you on priority. Looking forward to hearing from you.

June 25, 2022

I used this app to help me conduct pay later on wholesale items. I like how it functions. It would be nice if the pay later orders on the account page would be displayed better

BLACKCLIFF Parfums
United Kingdom
2 days using the app