Chargeback: Auto Prevention
- Pricing
-
Free to install. Additional charges may apply.
- Popular with stores like yours
- Based in United States
- Rating
- 4.0 (9)
- Developer
- Chargeback Solutions FZCO
Featured images gallery
Start preventing chargebacks on autopilot. No more money holds or shutdown.
Chargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. Suppose you’re exploring solutions like Disputifier, Justt, ChargePay, Nofraud, BM, Blocky, Beacon, FraudBlock, Blockify, Chargeflow, Signifyd, Kount, or Chargeblast. In that case, Chargeback works with Shopify, Stripe, Airwallex, and more.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Works with Visa, MasterCard, American Express, and Discover
- Popular with stores like yours
- Based in United States
Languages
English, German, Dutch, Spanish, French, Italian, Portuguese (Brazil), Russian, and Chinese (Simplified)
Works with
- Stripe
- Braintree
- Airwallex
- Oceanpayment
- Almost all payment processors
- authorize.net
Categories
Fraud types
Prevention tools
Alerts and analytics
Pricing
Free
Free to install
A $15-$29 fee applies per chargeback alert. Click "see all pricing options" for details.
All charges are billed in USD. See all pricing options
Reviews (11)
This company has no customer service, takes ages to get someone. Every time you need them, it's impossible. Now I have uninstalled and am moving to another company and need them to release the descriptor, but they are ignoring me and not replying back. I will have to contact all relevant parties and Shopify also, as this is bad to treat their clients this way.
I’m really sorry you had to wait 1 hour before we could begin helping you. As soon as we saw your request, we started unenrolling your account.
It must have been frustrating when our support team was offline during that time. We are currently hiring more support members to fix this issue asap.
STAY AWAY FROM THIS APP. They continue to charge you for alerts even after you disconnect from their service. Terrible customer support. They ignore questions and do not answer properly. Their UI is also not great, the transactions don't even show full customer details, so you won't be able to track the orders from shopify to double check transactions and cross reference them. Time to search for another app, most likely chargeflow or something similar.
We’re truly sorry that you continued to be billed after uninstalling and that our support wasn’t swift enough to resolve the issue.
We take full responsibility for the frustration this caused and would have welcomed the chance to make it right.
I also just noticed that you created a new account with us, even after leaving this review. So if you need something from us again, please contact the support and we will help you asap.
Very friendly, very fast and very efficient service. Perfect partner if ypu really wanna scale your business. They always listen and come up with a great solution. Can only recommend to work with them.
Reliable App with a great Customer Support
This app does exactly what it promises and more! We have successfully processed multiple chargebacks thanks to the automated features and the clear dashboard. But what really sets it apart is the customer support. They are friendly, knowledgeable, and always ready to help. This gives us extra confidence in the system.
Been using it for 4 months now and it's amazing! did over 5M USD so far with Shopify Payments (including shop pay) and managed to keep it a life and we are still scaling!
at the same time we have it connected to oceanpayments and airwallex on our other stores
literally a life-saver to keep your payment processors a life
Support
App support provided by Chargeback Solutions FZCO.
Or visit their support portalResources
Developer
Launched
September 24, 2024
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