Reviews (28)
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Great experience so far, they are very friendly, helpful, and quick to respond to any questions I have. Nice UI, transparent billing, and easy to set up. I highly recommend Chargeback.io.
Great service! Works amazing for our business for refunding chargebacks before they happen! Customer service is also phenomenal.
You can’t easily cancel them — they’ve made it extremely difficult to remove your card, and the top-up amount is fixed and quite high, so you can’t change it. I strongly recommend that the team fix this and allow customers to choose their top-up balance and easily cancel any card they want. Otherwise, it feels sketchy.
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Update: I spoke with the team, and they have solved all my issues. They helped me unenroll and made the full balance refund, plus helped me understand how their system works. So, I'm changing my review to five stars and waiting for the update where everyone can easily unlink the card and manage the balances as they want, not with some requirements and minimum amounts. Thank you.
Great app for preventing chargebacks before they happen. Easy to set up, clear insights, and the support team is very responsive. Definitely worth it for any growing store.
Great product, works as it should. Great customer service, with prompt responses from skilled people that can actually resolve issues.
Easy to set up and helpful team. Worth it for any growing store that wants to keep chargebacks low and stay informed.
Excellent help from Andreas! he helped me setup everything i struggeled with in chargeback.io. I now have learned the basics i need to know and he was very patient with me. i definetly reccomend.
Thankyou!
I love how professional the team at chargeback is Their service is exceptional responsive, efficient, and clearly experienced in what they do. Since partnering with them, we’ve seen a significant drop in chargebacks and a clear improvement in dispute handling. Andreas is super helpful always there to join call to help you.
Great product, very easy to use and helpful support.
The best service for chargebacks. Thank you guys!