Reviews (26)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
December 23, 2025

Great service! Works amazing for our business for refunding chargebacks before they happen! Customer service is also phenomenal.

Eclipse Skin Co
United States
7 months using the app
February 7, 2026

You can’t easily cancel them — they’ve made it extremely difficult to remove your card, and the top-up amount is fixed and quite high, so you can’t change it. I strongly recommend that the team fix this and allow customers to choose their top-up balance and easily cancel any card they want. Otherwise, it feels sketchy.

Sonverdano
Latvia
15 days using the app
February 6, 2026

Great app for preventing chargebacks before they happen. Easy to set up, clear insights, and the support team is very responsive. Definitely worth it for any growing store.

Mae & Rose Jewels
Netherlands
11 days using the app
January 5, 2026

Great product, works as it should. Great customer service, with prompt responses from skilled people that can actually resolve issues.

Snoozy
United States
12 months using the app
October 14, 2025

I love how professional the team at chargeback is Their service is exceptional responsive, efficient, and clearly experienced in what they do. Since partnering with them, we’ve seen a significant drop in chargebacks and a clear improvement in dispute handling. Andreas is super helpful always there to join call to help you.

Nourify
Ireland
3 months using the app
January 28, 2026

Excellent help from Andreas! he helped me setup everything i struggeled with in chargeback.io. I now have learned the basics i need to know and he was very patient with me. i definetly reccomend.

Thankyou!

Zarrachi
Netherlands
26 days using the app
February 6, 2026

Great product, very easy to use and helpful support.

Peeps
United Kingdom
10 months using the app
December 17, 2025

The best service for chargebacks. Thank you guys!

Samurai Boards
Canada
5 months using the app
February 6, 2026

Best App for chargebacks!

Sartoria Positano
United States
20 days using the app
February 9, 2026

Great support!

Jones & Smith
Hong Kong SAR
11 days using the app