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Reliable App with a great Customer Support
This app does exactly what it promises and more! We have successfully processed multiple chargebacks thanks to the automated features and the clear dashboard. But what really sets it apart is the customer support. They are friendly, knowledgeable, and always ready to help. This gives us extra confidence in the system.
Been using it for 4 months now and it's amazing! did over 5M USD so far with Shopify Payments (including shop pay) and managed to keep it a life and we are still scaling!
at the same time we have it connected to oceanpayments and airwallex on our other stores
literally a life-saver to keep your payment processors a life
I started using Chargeback.io primarily because of their competitive pricing, and I couldn’t be happier with my choice. The onboarding process was lightning-fast, allowing me to start protecting my business from chargebacks almost immediately. Their support team truly goes above and beyond, always available to answer questions and provide assistance whenever needed. On top of that, their coverage ...
Very Polished App, Good instructions, easy to understand and i know it will save a lot of chargebacks in the future. Worth having installed if you want peace of mind. Would rather pay the $15 alert fee and auto refund, then pay $15 chargeback fee and risk holds on merchant account. Makes sense to me.
11/10
It has saved our payment processor 100 times already. Very worth it.