Reviews (5)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 12, 2025

Reliable App with a great Customer Support
This app does exactly what it promises and more! We have successfully processed multiple chargebacks thanks to the automated features and the clear dashboard. But what really sets it apart is the customer support. They are friendly, knowledgeable, and always ready to help. This gives us extra confidence in the system.

Mizrahi
Netherlands
4 months using the app
February 28, 2025

Been using it for 4 months now and it's amazing! did over 5M USD so far with Shopify Payments (including shop pay) and managed to keep it a life and we are still scaling!

at the same time we have it connected to oceanpayments and airwallex on our other stores

literally a life-saver to keep your payment processors a life

Lesterandjones.com
United States
About 2 months using the app
March 2, 2025

I started using Chargeback.io primarily because of their competitive pricing, and I couldn’t be happier with my choice. The onboarding process was lightning-fast, allowing me to start protecting my business from chargebacks almost immediately. Their support team truly goes above and beyond, always available to answer questions and provide assistance whenever needed. On top of that, their coverage ...

My Therapy Toolkit
United States
2 days using the app
March 3, 2025

Very Polished App, Good instructions, easy to understand and i know it will save a lot of chargebacks in the future. Worth having installed if you want peace of mind. Would rather pay the $15 alert fee and auto refund, then pay $15 chargeback fee and risk holds on merchant account. Makes sense to me.

Shaker Cases
United States
About 2 hours using the app
December 15, 2024

11/10
It has saved our payment processor 100 times already. Very worth it.

Canberra The Label
Hong Kong SAR
24 days using the app