Reviews (46)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 11, 2026

Great experience so far, they are very friendly, helpful, and quick to respond to any questions I have. Nice UI, transparent billing, and easy to set up. I highly recommend Chargeback.io.

Beckett & Knox
United States
12 months using the app
March 16, 2026

Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.

SAINT ARMONT
United States
4 months using the app
March 10, 2026

We've had a very positive experience using Chargeback.io. The platform makes it much easier to manage chargebacks in an organized and efficient way. Everything is clearly structured, which saves a lot of time.

The system helps reduce stress around chargebacks and allows our team to stay focused on running the business.

Overall, a very useful tool for any online store dealing with payment disputes. Highly recommended.

Estelle's Closet
Belgium
About 1 month using the app
March 11, 2026

I’ve been using Chargeback.io for managing disputes, and it’s been a game-changer. The platform is intuitive, easy to navigate, and provides clear insights on every case. Overall, it has streamlined our chargeback process and saved us a lot of time. Highly recommended for anyone dealing with payment disputes.

Kaomi Sleep
United States
19 days using the app
Edited February 15, 2026

You can’t easily cancel them — they’ve made it extremely difficult to remove your card, and the top-up amount is fixed and quite high, so you can’t change it. I strongly recommend that the team fix this and allow customers to choose their top-up balance and easily cancel any card they want. Otherwise, it feels sketchy.
----
Update: I spoke with the team, and they have solved all my issues. They helped me unenroll and made the full balance refund, plus helped me understand how their system works. So, I'm changing my review to five stars and waiting for the update where everyone can easily unlink the card and manage the balances as they want, not with some requirements and minimum amounts. Thank you.

Sonverdano
Latvia
23 days using the app
December 23, 2025

Great service! Works amazing for our business for refunding chargebacks before they happen! Customer service is also phenomenal.

Eclipse Skin Co
United States
7 months using the app
February 6, 2026

Great app for preventing chargebacks before they happen. Easy to set up, clear insights, and the support team is very responsive. Definitely worth it for any growing store.

Mae & Rose Jewels
Netherlands
11 days using the app
March 5, 2026

I've tested other chargeback apps before and this is by far the best. Great customer service!

Altair
United Kingdom
9 months using the app
March 11, 2026

Grace is awesome! Had some issues with setup and had them on a call within 24 hours to help right away.

ABLETON REMAKES
United States
8 months using the app
February 26, 2026

Ive tested different chargeback preventions and this one actually works + no crazy fees. Support is great and fast too.

Sculptive Fitness
United States
5 months using the app