Chargeblast: Block Chargebacks

Spoke to Qi over on X, and he set me up with his lovely staff, Noura and Sheen., had a call with Noura, who was amazing and gave me good rates for the alerts. The service itself is very good, and the alerts catchment rate is far better than the previous provider i was with. Highly rated!

What a HORRIBLE app! This app does NOT stop chargebacks and the customer service is absolutely terrible. The chargeback setup takes months to finally get setup and even then you realize they only gave you setup for ONE card type. For example you need a different setup for visa, MC, discover, amex etc. You have to beg them for help and they are not clear on instructions. Setting this up is not easy so if you are a beginner to this type of app, find another app with better customer service. I installed this app and have been trying to get help to set this up for 2 months now....safe to say i now have 2 disputes and a 30% revenue reserve thanks to their lack of a functioning app and customer service. BEWARE

Excellent experience with Chargeblast so far. The onboarding was smooth, support was very fast, and Russen was extremely helpful throughout the entire setup process. She answered all my questions clearly and made everything easy to understand.

The app gives great visibility into disputes and chargeback handling, and the integration with Shopify has been seamless.

Highly recommend for any ecommerce brand looking to better manage chargebacks and disputes.

The support at Chargeblast is unbeatable. The founder Qi has helped me with so many things even outside of things chargeback related which he did not need to do. Coverage and pricing is also excellent

Chargeblast has helped us a LOT.

The chargeback prevention has been huge. We were getting hit with disputes, and since using them, things have been way more controlled.

And the team over there has been extremely helpful. Super responsive, actually cares, and walks you through everything.

If you’re running real volume and don’t want to deal with chargebacks, it’s worth it.

Super quick support on slack, if you have any questions they help straight away. Alerts until now work well. It is cheaper per alert and no ongoing subscribtion compared to other option we looked into it and it has a lot of useful integrations.

Janry from Chargeblast has done an amazing job helping me every step of the way. He explained everything clearly, made the integration process easy to understand, and was extremely helpful with all the connections and setup. His support has been professional, responsive, and reliable throughout the entire process. I really appreciate how patient and knowledgeable he has been. Highly recommend working with Janry!

The alerts there work perfectly better than any other provider I've tried. The prices are the best there as well and their support team is great. Janry from their team made sure to ensure everything is working perfectly in a timely manner and I now can have a peace of mind that my payment processors will be fine. Definitely recommend Chargeblast over any other provider!

Danica is always so helpful! If I could give 10 stars, I definitely would.

Amazing software and team. They have lowered by chargeback rate and also have one of the best customer support teams. Highly recommend!