Chargeflow Dispute Chargebacks , 160 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its efficient chargeback management, noting increased win rates and significant fund recovery. They appreciate its user-friendly interface, automation, and comprehensive chargeback handling. The support team is commended for their professionalism and quick responses. The unique billing model, charging based on dispute win rates, is seen as a positive. The app's ability to handle disputes for both physical and digital goods and track every case is also praised. It's considered a must-have for e-commerce businesses dealing with chargebacks.
Refine
-
By rating
Great App and great people! It saves me a lot of time to outsource handling Chargebacks to Chargeflow.
Thank you for the kind review, I am glad you are happy with Chargeflow!
great solution for dispute management on paypal, klarna or stripe. Can highly recommend this app. 10/10
Thank you for your great feedback!
In order to make the chargeback mitigation seamless and comprehensive, we integrate with almost any payment processor out there.
Thanks again!
Interesting, it is very helpful and after few days we just made a call to discuss further. Very well recommended!
Thank you very much!
We prioritize the relationship with our clients, at any time, along with doing what we're best in - handling chargebacks at a top-level way.
The app is very helpful if you have multiple stores and need to track every case. It allows you to leave notes which was always a downpart of PayPal/Klarna when more than one person is working in there.
The App is still having some issues at time but when contacting their support via the chat funktion it gets resolved very fast. I am sure in future this app will be perfect and it will take less time to solve the cases, and to keep track of appealable cases.
Thanks for your hard work!
The app is very helpful if you have multiple stores and need to track every case. It allows you to leave notes which was always a downpart of PayPal/Klarna when more than one person is working in there.
It is is still having some issues at time but when contacting their support via the chat funktion it gets resolved very fast. I am sure in future this app will be perfect and it will take less time to solve the cases, and to keep track of appealable cases.
Thanks for your hard work!
Thanks for your honest feedback!
From the beginning, it was important to us to provide superb human-service along with our advanced technology, so all queries and needs can be addressed and solved quickly and efficiently.
It's great to have you as our client:)
We've been using Chargeflow for about 6 months now, and the amount of time and money they have saved us is unreal. Their support team are professional, timely and always open for a chat if you encounter any issues. Can't thank you guys enough! Love from UK :)
Thank you so much, I appreciate your kind words:)
The combination of technology and human-service is prioritized by us, so I'm glad to hear it is noticeable by you as well!
Gentle man very informative about charge backs looking forward to implementing charge flow with my store
Thanks so much for your feedback!
Our efforts are focused on making our app simple and friendly-user, however we will always be ready and willing to meet you, as a client, in person and assist with any aspect that arises.
I have a fantastic experience working with the Chargeflow program. The app. is easy to work with and has helped save our company thousands of dollars in charge backs. It has also save us hundreds of man hours gathering the correct information to dispute the case. The Chargeflow team has been very easy & helpful to work with. Jim
We appreciate your great feedback Jim!
Our numbers show significant increase in our merchants' ROI due to the full coverage we provide for all of their chargebacks.
Great customer service and solution. Communication is top notch. The dashboard is very clear. Happy to be working with Chargeflow to handle our chargebacks!
We appreciate you warm words!
Handling chargebacks on your own, along with the rest of your business chores, can be very complexed and messy. We are here to prevent the frustration that might arise with doing so, and to save you a lot of time and money.
Fantastic app for to manage customer disputes. very responsive and professional thank you I recommend!
Thank you so much!
Along with our superb technology, we are dedicated to provide the best customer service to you, as our client.