Reviews (232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.
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I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.
It's great serving grateful clients like you:)
We put A LOT of efforts into developing our AI app so it would become a completely hands-off solution for busy merchants like yourself. With the machine learning and expertise of our analysts we manage to increase the win-rate significantly and save you the precious time you should spend on growing your business.
Thank you so much for your kind words!
This app is a must for any store. It's the ultimate way to gain back revenue that otherwise will be lost! save your time and get it... oh and the support is top notch! thank you Chargeflow team!
Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.
We appreciate your great review, thanks!
Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)
Very convenient to use and will save me a lot of time and money. Will be using for a long time. Thanks to the team for explaining how it works so well!
Thank you for your kind words!
We are always happy to serve you as clients and get to know you in person in order to brighten the way we can help recovering your lost money from chargebacks.
Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.
Hey, thanks for your great feedback:)
Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.
The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.
The very best tech comes from Israel. Just won a chargeback through chargeflow. The whole process was automated. And upon looking at the chargeback form that they submitted to the bank it was really well put together. Far better than I could have manually done!
I appreciate you kind feedback - thank you!
Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.
After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)
Great app and an essential tool for all Shopify store owners. Very detailed and thorough. The app works for both physical goods and digital products and services.
I appreciate your great feedback, thank you!
We managed to tailor our product and services for any e-commerce business, combining our superb technology and experience.
For now with the customer service I am getting for them I'll be giving them 5. They are absolutely one chat away regardless of time zone!
Thanks for your awesome feedback!
Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)
The team has gone above and beyond to accommodate our needs. Great results so far, highly recommend.
Thanks for your great review!
Your business needs is our mission, we're always here for any need.
excellent company would highly recommend you have them on board with your store much needed application.
Thanks so much for your warm words:)
We are always here for all e-commerce merchants, doing our best to provide a top-level support and technology.