Reviews (232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.
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Best hands-off solution for fighting chargebacks. Chargeflow will handle all chargebacks/claims for me, without my help or the help of an employee. So far, their responses to my chargebacks has been amazing which resulted in a lot of chargebacks won.
We've been using Chargeflow for about 6 months now, and the amount of time and money they have saved us is unreal. Their support team are professional, timely and always open for a chat if you encounter any issues. Can't thank you guys enough! Love from UK :)
Thank you so much, I appreciate your kind words:)
The combination of technology and human-service is prioritized by us, so I'm glad to hear it is noticeable by you as well!
Gentle man very informative about charge backs looking forward to implementing charge flow with my store
Thanks so much for your feedback!
Our efforts are focused on making our app simple and friendly-user, however we will always be ready and willing to meet you, as a client, in person and assist with any aspect that arises.
I had a few questions about our account, and support, Queen in particular was efficeint and very helpful with what i needed. Highly recommend Chargeflow!
Thanks so much for your great review!
We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.
Great company, Boaz is very flexible with the calls and helped me out quickly. thanks!
Hey, thanks for your feedback!
We're always to support you, 24/7, feel free to reach out any time!
I have a fantastic experience working with the Chargeflow program. The app. is easy to work with and has helped save our company thousands of dollars in charge backs. It has also save us hundreds of man hours gathering the correct information to dispute the case. The Chargeflow team has been very easy & helpful to work with. Jim
We appreciate your great feedback Jim!
Our numbers show significant increase in our merchants' ROI due to the full coverage we provide for all of their chargebacks.
Chargeflow has been an absolute joy to work with. Highly recommend.
Thanks a lot!
Handling disputes is a real annoying chore, I'm glad you can now keep growing your business while we cover your back from chargebacks.
The chargeflow team is quite professional and knows well how to face chargebacks and defend them. Customer support also is online 24/7 and responds very quickly. I enjoyed working with them a lot. Hope I have found them sooner. Highly recommended.
Hey - thanks for your great feedback!
It's feels great to provide human-service along with a wonderful technical solution:)
Great customer service and solution. Communication is top notch. The dashboard is very clear. Happy to be working with Chargeflow to handle our chargebacks!
We appreciate you warm words!
Handling chargebacks on your own, along with the rest of your business chores, can be very complexed and messy. We are here to prevent the frustration that might arise with doing so, and to save you a lot of time and money.
Fantastic app for to manage customer disputes. very responsive and professional thank you I recommend!
Thank you so much!
Along with our superb technology, we are dedicated to provide the best customer service to you, as our client.