Reviews (210)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effective chargeback management, noting a significant reduction in the time spent on disputes and an increase in successful resolutions. The automated, detailed dispute responses and user-friendly interface with insightful analytics are particularly appreciated. Customer support is also praised for its responsiveness, with team members like Boaz, Joyce, and Mariane receiving specific commendations. This tool is valued for streamlining chargeback processes efficiently.

December 24, 2023

So far, Chargeflow has made handling payment disputes very easy. It's intuitive, user-friendly, and almost completely automated. Would definitely recommend if you're looking for an app to handle your chargebacks.

BlueRidge Co.
United States
17 days using the app
January 6, 2022

Setup was lightning fast lol - Ariel was also quick to help and offer advice - testing this out on my new store next week - let's go!

The Pano Mirror
United States
21 days using the app
Chargeflow, Inc. replied January 23, 2022

We're glad you like our service! Thanks for the honest words.

May 23, 2023

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

Rejuvia
United States
20 days using the app
Chargeflow, Inc. replied August 28, 2023

Thank you for your great feedback, much appreciated!

Nowadays, success equals time & money indeed, and we focus on saving you more of these.

June 7, 2023

Best app if you don't want to manually deal with chargeback and frauds. Everything is automated. And the billing is based on the win rate. Could not ask for more.

Alpha Weebs
United States
19 days using the app
Chargeflow, Inc. replied November 9, 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

April 19, 2024

The support team is amazing, quick to respond to, and happy to guide my team in activating my account with patience!!

twenty one
Mexico
22 minutes using the app
August 15, 2022

The service behind this app is really well done I highly recommend it if you deal with frequent chargebacks!

Aftershock
Australia
15 days using the app
Chargeflow, Inc. replied August 16, 2022

Thanks so much!
Naturally business grow and it comes along with chargebacks, so we want to make sure they are dealt with with maximum professionalism.

February 17, 2022

Thisapp handles chargebacks much better than Disputifer (another app that I don't recommend which breaks your cart page for some reason). Chargeflow has an actual human digging deep to make sure the answer is thorough as possible.

Diamond Art Club
United States
15 days using the app
Chargeflow, Inc. replied February 22, 2022

Thank you so much for your wonderful review! We're glad to have you as a customer. As you know, we're here 24/7 for any inquiry you might have.

September 21, 2022

I used this to manage all my chargebacks across all providers and keep everything in one location. Very easy to use.

SIO Beauty
United States
14 days using the app
Chargeflow, Inc. replied September 22, 2022

Thanks for your kind feedback!
We do our best to integrate with any platform and payment processors out there, in order to provide full coverage for your online orders.

May 16, 2023

My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!

Phoenix Collective SG
Singapore
12 days using the app
Chargeflow, Inc. replied August 28, 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

February 14, 2024

Enjoy how well experienced you are and that we can get assistance with chargeback responses in a timely manner.

Thank you for everything you do!

DOT Compliance Services LLC
United States
2 days using the app