Reviews (232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.
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Great communication and autonomous team, so far experience has been above our expectations and look forward to improving our chargeback challenge success rate
I appreciate you kind feedback - thank you!
Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.
After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)
It was a little difficult to set up but once it's all setup it's a very nice/easy setup to have. The team has gone above and beyond to find solutions for my chargebacks. Very responsive and helpful, even go out of their way to text you. Thank you!
Seamless and immediate effect after onboarding, 100% recommend! Protect yourself from holds, reserves, and the worst case, termination from payment processors.
The team is top-tier and its features are superior to other competitors.
Thank you for your great feedback!
We're happy to provide you with both our prevention and mitigation services, and support your great business.
love the app i would recommend it to everyone and their customer service is great they helpped me set up my store great job
Thank you for this great review Rebecca!
Any assistance you need - technical or support - we immediately face and do our best to help out.
Seemless experience, great team and customer support. Nice to know chargebacks are getting sorted in the the background.
Hey - thanks for your great feedback!
It's feels great to provide human-service along with a wonderful technical solution:)
Very informative and helpful, easy to work with and actually cares about provided assistance to cases!
Thank you for your wonderful review!
Our entire model is based on caring about our clients' resources, making it as simple and worthy as it can get.
Fantastic service and highly recommend this to any retailer out there to stop fraud charge backs and save profits
Thanks for your great feedback!
Any type of chargebacks can be automatically handled with the best professional tools exist, in order for you, as a retailer, to spend your time & money on growing your business instead of fighting disputes.
Very informative and helpful, easy to work with and they recently also won a chargeback for me which is great! Definitely recommend this app to all store owners.
Thanks so much for your great feedback!
Winning chargebacks is easier than ever, after handling hundreds of thousands of cases for our clients.
We're glad we could help you recover your lost money:)
All in one chargeback management, very helpful for our business with a very good win rate of disputes made against our business.
Highly recommend installing this app.
I appreciate your great feedback!
Thanks for trusting us with handling multiple stores of yours:)
We will keep on doing our best to achieve high win-rate and make sure no money is left on the table.
The app is proffesionally made and support is great. Yet havent tested its full potential but Im happy I got it so far
Thanks for the frank words!
Along with our automated system, we provide the expertise that allow us to personally match the submitted evidence to your business.