Reviews (224)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this platform for its user-friendly interface and efficient automation in managing chargebacks, significantly reducing the time needed to handle disputes. Many report an improved success rate in disputed chargebacks due to the detailed responses generated. The customer support team, including members like Joyce, Boaz, and Mariane, is frequently praised for their responsiveness and expertise. Additionally, the platform offers comprehensive analytics that provide insights into chargeback trends and is noted for its cost-effectiveness and professional service.

March 12, 2023

Fantastic service and highly recommend this to any retailer out there to stop fraud charge backs and save profits

Entertainment Warehouse UK
United Kingdom
About 1 month using the app
Chargeflow, Inc. replied March 20, 2023

Thanks for your great feedback!

Any type of chargebacks can be automatically handled with the best professional tools exist, in order for you, as a retailer, to spend your time & money on growing your business instead of fighting disputes.

December 20, 2022

Very informative and helpful, easy to work with and they recently also won a chargeback for me which is great! Definitely recommend this app to all store owners.

Luxora London
United Kingdom
About 1 month using the app
Chargeflow, Inc. replied December 26, 2022

Thanks so much for your great feedback!

Winning chargebacks is easier than ever, after handling hundreds of thousands of cases for our clients.
We're glad we could help you recover your lost money:)

March 13, 2023

All in one chargeback management, very helpful for our business with a very good win rate of disputes made against our business.

Highly recommend installing this app.

FiraLos
United Kingdom
About 1 month using the app
Chargeflow, Inc. replied March 20, 2023

I appreciate your great feedback!

Thanks for trusting us with handling multiple stores of yours:)
We will keep on doing our best to achieve high win-rate and make sure no money is left on the table.

June 22, 2022

The app is proffesionally made and support is great. Yet havent tested its full potential but Im happy I got it so far

Norskrehab
Sweden
About 1 month using the app
Chargeflow, Inc. replied July 19, 2022

Thanks for the frank words!
Along with our automated system, we provide the expertise that allow us to personally match the submitted evidence to your business.

October 2, 2023

Excellent service! Boaz and the rest of the team are super helpful, and the product itself is fantastic. Can recommend for anyone who wants to stay on top of their chargebacks and prevent them from initiating.

BabiMate
United States
29 days using the app
Chargeflow, Inc. replied October 23, 2023

Thank you for your great feedback!

Helping merchants both prevent chargebacks and mitigate them if they do occur - is our passion and mission.

August 18, 2022

Charge flow takes care of everything! It leaves more time for us to focus on the customers and making improvements to our business. Many chargebacks can also be result of fraud so to know we don't have to spend time worrying about all of that is a big relief! I am always able to speak with support through chat and its very quick and always always so helpful! So far I'm really glad we decided to work with chargeflow

Gloves.com
United States
28 days using the app
Chargeflow, Inc. replied September 19, 2022

Thanks for the great review, we appreciate it!
Aside from helping you recovering your lost money from chargebacks, we invest time and thought to make our services seamless and time-consuming for you as a merchant.

November 22, 2022

Good service!! There went above a beyond with helping me they made me feel like i mattered great service.

odverto
United States
28 days using the app
Chargeflow, Inc. replied November 28, 2022

Hey there! Thank you so much for your great review!
We wish you the best of luck with your new business!

- Boaz

April 17, 2023

The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!

My Balance
United States
25 days using the app
Chargeflow, Inc. replied April 19, 2023

Thanks for your warm words!

You will always find or live support to assist you with any need or query.
Our automated solution will continue to work incessantly, allowing you to grow your business without worrying about chargebacks any more!

January 6, 2022

Setup was lightning fast lol - Ariel was also quick to help and offer advice - testing this out on my new store next week - let's go!

The Pano Mirror
United States
21 days using the app
Chargeflow, Inc. replied January 23, 2022

We're glad you like our service! Thanks for the honest words.

May 23, 2023

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

Rejuvia
United States
20 days using the app
Chargeflow, Inc. replied August 28, 2023

Thank you for your great feedback, much appreciated!

Nowadays, success equals time & money indeed, and we focus on saving you more of these.