Reviews (232)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.

October 2, 2023

Excellent service! Boaz and the rest of the team are super helpful, and the product itself is fantastic. Can recommend for anyone who wants to stay on top of their chargebacks and prevent them from initiating.

BabiMate
United States
29 days using the app
Chargeflow, Inc. replied October 23, 2023

Thank you for your great feedback!

Helping merchants both prevent chargebacks and mitigate them if they do occur - is our passion and mission.

August 18, 2022

Charge flow takes care of everything! It leaves more time for us to focus on the customers and making improvements to our business. Many chargebacks can also be result of fraud so to know we don't have to spend time worrying about all of that is a big relief! I am always able to speak with support through chat and its very quick and always always so helpful! So far I'm really glad we decided to work with chargeflow

Gloves.com
United States
28 days using the app
Chargeflow, Inc. replied September 19, 2022

Thanks for the great review, we appreciate it!
Aside from helping you recovering your lost money from chargebacks, we invest time and thought to make our services seamless and time-consuming for you as a merchant.

November 22, 2022

Good service!! There went above a beyond with helping me they made me feel like i mattered great service.

odverto
United States
28 days using the app
Chargeflow, Inc. replied November 28, 2022

Hey there! Thank you so much for your great review!
We wish you the best of luck with your new business!

- Boaz

April 17, 2023

The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!

My Balance
United States
25 days using the app
Chargeflow, Inc. replied April 19, 2023

Thanks for your warm words!

You will always find or live support to assist you with any need or query.
Our automated solution will continue to work incessantly, allowing you to grow your business without worrying about chargebacks any more!

January 6, 2022

Setup was lightning fast lol - Ariel was also quick to help and offer advice - testing this out on my new store next week - let's go!

The Pano Mirror
United States
21 days using the app
Chargeflow, Inc. replied January 23, 2022

We're glad you like our service! Thanks for the honest words.

May 23, 2023

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

Rejuvia
United States
20 days using the app
Chargeflow, Inc. replied August 28, 2023

Thank you for your great feedback, much appreciated!

Nowadays, success equals time & money indeed, and we focus on saving you more of these.

June 7, 2023

Best app if you don't want to manually deal with chargeback and frauds. Everything is automated. And the billing is based on the win rate. Could not ask for more.

Alpha Weebs
United States
19 days using the app
Chargeflow, Inc. replied November 9, 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

August 15, 2022

The service behind this app is really well done I highly recommend it if you deal with frequent chargebacks!

Aftershock
Australia
15 days using the app
Chargeflow, Inc. replied August 16, 2022

Thanks so much!
Naturally business grow and it comes along with chargebacks, so we want to make sure they are dealt with with maximum professionalism.

February 17, 2022

Thisapp handles chargebacks much better than Disputifer (another app that I don't recommend which breaks your cart page for some reason). Chargeflow has an actual human digging deep to make sure the answer is thorough as possible.

Diamond Art Club
United States
15 days using the app
Chargeflow, Inc. replied February 22, 2022

Thank you so much for your wonderful review! We're glad to have you as a customer. As you know, we're here 24/7 for any inquiry you might have.

September 21, 2022

I used this to manage all my chargebacks across all providers and keep everything in one location. Very easy to use.

SIO Beauty
United States
14 days using the app
Chargeflow, Inc. replied September 22, 2022

Thanks for your kind feedback!
We do our best to integrate with any platform and payment processors out there, in order to provide full coverage for your online orders.