Reviews (237)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and efficient automation in managing chargebacks, allowing them to focus on other business areas. It boasts a high success rate in resolving disputes, provides detailed analytics on chargeback trends, and features responsive customer support. The cost-effectiveness of the service is particularly noted, making it a valuable tool for small businesses seeking to improve operational efficiency.

May 9, 2024

I recently had the pleasure of working with Boaz from Chargeflow Dispute Chargebacks, and I must say, I was thoroughly impressed with the level of professionalism and efficiency demonstrated throughout the process. From the moment I reached out for assistance, Boaz was incredibly responsive and attentive to my needs.

Not only did he provide clear and concise guidance on navigating the chargeback process, but he also went above and beyond to ensure that any questions I had were answered.

Overall, my experience with Boaz was exceptional. I would highly recommend their services to anyone in need of assistance with chargeback management. Thank you Boaz for your outstanding support!

COSMO Technologies, Inc.
United States
About 1 year using the app
July 17, 2024

very helpful with explaining how to win cases, its nice to know you have a team backing you and doing everything they can

haichemclothing
United Kingdom
2 days using the app
April 2, 2024

This company is great to deal with. The people are always friendly and always available when you need assistance. They will take care of all your chargeback issues, and they will keep you informed while they are doing it. It is a very easy-to-use platform.

Xtreme Bows
United States
11 months using the app
January 8, 2024

We collaborated with Chargeflow a few months back and I can say we are having a good experience with them. They have a very good and responsive support group. They do listen to feedback and work on it. Their app is easy to navigate and use. So far, our experiences are all good and we love to continue using this app to handle our chargebacks. Kudos to the people behind this app, great job!

MOD LIGHTING
United States
11 months using the app
June 20, 2024

Excellent customer service. I haven't use it yet, but it seems that they will help us win those annoying chargebacks..

V.I.P Digital Presence
United States
9 days using the app
March 18, 2024

I strongly recommend using Chargeflow to handle all of your stores chargebacks. The way the handle responses is incredible with the extreme amount of detail they put forward on your behalf. Their customer service is also top notch and have responses to your questions in a matter of minutes. Cant recommend them enough!

Drive Protected
Canada
11 months using the app
April 3, 2024

I haven't used their actual services yet but I have received great help from Mariane over their chat. She has been invaluable in her instructions, explanation of various features of the app and she has put my mind at ease with regard to a claim that I may come against. Now I feel confident that I am protected against false claims

The Chargeflow app and Mariane are both highly recommended !!! Thank you, Mariane !!!

COLORADDICTED.COM
Greece
7 months using the app
Edited September 15, 2024

The support team has been highly professional and provided valuable insights and suggestions for the kind of evidence that we needed to provide to support our case—highly recommended!

Higooga
Hong Kong SAR
About 1 year using the app
March 21, 2024

In today's fast-paced business landscape, time and money are invaluable resources. Chargeflow is a revolutionary tool that simplifies the management of payment disputes and helps businesses reclaim their time and resources. We have loved having them completely take over our Chargeback process completely. THANK YOU - you need to get this app for your company!

Echo Water
United States
2 months using the app
May 26, 2024

Great service from Boaz! Really recommend using this app and the tailored service that you get from the astounding team.

Avenda
Netherlands
7 months using the app