Dispute Guard
- Pricing
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From $19.99/month
- Rating
- 0.0 (0 Reviews)
- Developer
- Deveon Inc
Featured images gallery
Automate dispute follow-ups using order and shipment status to help resolve chargebacks.
Dispute Guard helps merchants manage payment disputes with organized, shipment-aware customer communication. It detects Shopify Payments disputes, matches them with the related order, checks fulfillment and tracking status, and selects the appropriate customer email workflow. Merchants can customize templates, review disputes, monitor email activity, and keep potentially risky orders organized from one dashboard.
- Automate customer emails based on dispute reason and shipment status
- Detect fulfillment, tracking, transit, delivery, and unfulfilled states
- Customize dispute email templates for different order situations
- Monitor disputes, manual reviews, email activity, and revenue at risk
- Prevent duplicate emails and flag uncertain cases for manual review
Languages
English
Categories
Fraud types
Prevention tools
Alerts and analytics
Automation tasks
Customization
Pricing
Choose the plan that best fits your business.
Starter
$19.99 / month
Features
- 100 automated dispute follow-ups
- Verified business sender
- 20 automation email templates
Growth
$39.99 / month
Features
- 300 automated dispute follow-ups
- Verified business sender
- 20 automation email templates
Pro
$49.99 / month
Features
- 500 automated dispute follow-ups
- Verified business sender
- 20 automation email templates
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Deveon Inc.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, orders, Shopify Payments
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View customers
Customer data
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View orders
All order history for the last 60 days
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View Shopify Payments
Shopify Payments disputes
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