ChargePay‑Chargeback AI Agent
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Recover lost sales from chargebacks with AI-built evidence and automated dispute responses.
When chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes. Dashboard shows chargeback analytics and trends. Setup takes two minutes. Works with Shopify Payments, Stripe, and PayPal
- Recover chargeback revenue with AI automatically building evidence reason code
- Block risky orders to prevent chargebacks using AI identity and order validation
- Send AI responses with order records and receipts to contest chargebacks
- Track dispute status and send chargeback alerts before reply deadlines via email
- Show chargeback analytics and case history to spot dispute trends and costs
Languages
English
Works with
- Shopify Admin
- Braintree chargebee
- intercom Zendesk Reamaze
- Klarna Affirm AfterPay
- PayPal Stripe
- Recharge Bold Subscriptions
Categories
Fraud types
Prevention tools
Automation tasks
Customization
Pricing
Choose the plan that best fits your business.
Basic
$19.99 / month
or $191.90/year and save 20%
$29 per Ethoca alert; $19 per RDR or CDRN alert when alerts are enabled.
Features
- For stores on Shopify Basic plan
- Unlimited chargebacks
- Agentic AI model
- Fully-automated chargeback recovery
7-day free trial
Grow
$39.99 / month
or $383.90/year and save 20%
$29 per Ethoca alert; $19 per RDR or CDRN alert when alerts are enabled.
Features
- For stores on Shopify Grow plan
- Unlimited chargebacks
- Agentic AI model
- Fully-automated chargeback recovery
7-day free trial
Advanced
$79.99 / month
or $767.90/year and save 20%
$29 per Ethoca alert; $19 per RDR or CDRN alert when alerts are enabled.
Features
- For stores on Shopify Advanced plan
- Unlimited chargebacks
- Agentic AI model
- Fully-automated chargeback recovery
7-day free trial
Plus
$99.99 / month
or $959.90/year and save 20%
$29 per Ethoca alert; $19 per RDR or CDRN alert when alerts are enabled.
Features
- For stores on Shopify Plus plan
- Unlimited chargebacks
- Agentic AI model
- Fully-automated chargeback recovery
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (27)
App is horrible was charging me on top of charge flow it’s a similar name so it’s confusing but I found out it’s ai system was taking the wins from my “CHARGE FLOW” and they were double charging us I didn’t understand how my business was losing some money I was negative for a while and this is one of the reasons why horrible app do not download this save your time!
ChargePay is a great app! The founder takes time to reply to requests and the app has amazing features. Integrates into my company's email to automate uploading customer interactions and lot of other cool features no other chargeback app has. Highly recommend and great price!
Highly recommended for serious Shopify stores
I recently had a call directly with EL Mehdi, the CEO, and that alone says a lot about this app. The level of personal involvement and understanding of our business was outstanding. No generic pitch — EL Mehdi immediately understood our setup and offered very tailored, practical solutions.
The app itself is extremely powerful:
• Early dispute detection via Visa & Mastercard alerts helps prevent chargebacks before they escalate.
• AI-driven dispute management based on fulfillment data, fraud signals, and customer communication.
• Very cost-efficient compared to competitors charging up to 25% per dispute — this solution is significantly cheaper and pays for itself instantly
.
• Huge reduction in operational effort, allowing our team to focus on customer support instead of manual dispute handling.
Support is exceptional and truly hands-on. Being able to speak directly with the CEO, get fast feedback, and discuss custom solutions is rare — and extremely valuable.
If you’re running a store with meaningful revenue and chargebacks are a real topic for you, this app is a no-brainer.
Thank you for the thoughtful review! We’re happy to hear ChargePay has helped streamline your dispute process and that early detection and support have made a difference. We appreciate you recommending us to other serious stores!
Support
App support provided by ChargePay.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics, Shopify Payments
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Edit customers
Customer data
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View products
Inventory, products, collections
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Edit orders
Order fulfillments, all order history
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Edit store analytics
Reports
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Edit Shopify Payments
Shopify Payments dispute evidences, Shopify Payments dispute file uploads, Shopify Payments disputes
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