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Win more chargebacks and PayPal disputes easily. ChargePay helps you auto-recover lost revenue!
ChargePay helps you automatically fight and win chargebacks without the burden of manual effort. Win disputes and chargebacks while you sleep using AI. Easily turn the tables on fraudulent chargebacks and PayPal disputes. ChargePay quickly identifies fraud chargebacks and manages them to recover your lost revenue. ChargePay integrates seamlessly with many payment processors - PayPal, Stripe, and many more. Start your chargeback win-streak today with ChargePay chargeback platform.
- Create winning AI-representments for chargebacks and disputes in just minutes!
- Fight every chargeback in real-time and get faster resolution with zero effort.
- Power your chargeback win-streak and protect revenue typically lost to fraud.
- No manual effort and amazing results. Works nicely with PayPal, Stripe and more.
- ChargePay team is here to solve your questions and help you win more chargebacks
Languages
English
Works with
SEON Fraud Protection, Klarna Affirm AfterPay, PayPal Stripe, intercom Zendesk Reamaze, Recharge Bold Subscriptions, Braintree chargebeeCategories
Fraud types
Prevention tools
Automation tasks
Customization
Pricing
Free
Free to install
You'll be charged a 20% fee ONLY if we successfully recover a chargeback on your behalf
All charges are billed in USD. See all pricing options
Reviews (36)
Running two online stores, I thought I'd found a solution when I discovered ChargePay. After testing it on both stores, I have some feedback and insight
Automated chargeback, a dashboard to monitor disputes, PDFs generated to combat chargebacks, etc.. But several issues emerged that need addressing.
Here's what happened: On one store, we had a standard credit card chargeback. On the other, a customer made a PayPal enquiry about an address issue which we resolved over the phone ourselves.
ChargePay didn't submit anything to PayPal, yet still charged their fee. When I questioned this, their dashboard showed they'd handled everything (they hadn't) and support was frustratingly unhelpful.
Main Issues:
- Zero control over which disputes they handle
- Support feels automated and takes ages to address problems and ends up ignoring the concerns
- Dashboard claims they're doing work they haven't actually done
- You're charged even when they don't submit anything
Hopefully helpful feedback on improvements:
- Let merchants choose which disputes to automate
- Faster, more helpful support that actually solves issues
- Be transparent about what actions they've actually taken
- Give merchants more control over the process
As a new app since 2023, there's room for improvment. While automated chargebacks sounds great, this isn't quite ready yet. I'd wait until they sort these issues out. If you do install it, carefully track what they actually submit versus what they claim credit for.
Installed because our customer support team keeps being overloaded. We primarily use the AI dm feature for Instagram, and the AI looks up people's order infors just from a screenshot of a thankyou page it's so useful would recommend.
Chargebacks were a constant headache until I found chargepay. Their expert team has made all the difference.
Friendly fraud was eating into my profits until I started using Chargepay. Now, Tolga's help, I'm back on track.
I’ve seen a huge improvement in managing chargebacks since I started using Chargepay. Their team is incredibly supportive.
Support
App support provided by ChargePay.
Resources
Launched
April 16, 2020