ChargePay: Win Chargebacks AI

ChargePay: Win Chargebacks AI

Reviews (26)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 28, 2026

Stress-free chargebacks finally!

ChargePay takes all the headache out of dealing with chargebacks. Set it up once and it just works. Also customer support is very nice, Seriously impressive service!

Alorin
United Kingdom
22 days using the app
February 12, 2026

We recently implemented Chargepay to help with our chargebacks and we couldn't be happier. Their success rate has been great! Would highly recommend for anyone who needs help saving time filing chargeback responses.

Blue Tees Golf
United States
3 months using the app
April 9, 2026

ChargePay is a great app! The founder takes time to reply to requests and the app has amazing features. Integrates into my company's email to automate uploading customer interactions and lot of other cool features no other chargeback app has. Highly recommend and great price!

DesireList ™
United States
1 day using the app
February 10, 2026

After 3 weeks of research, multiple phone calls of auditing all of the "chargeback services / RDR services, etc" - we are so glad we realized that Chargeback AI is the best option (and most state of the art) option for Shopify stores. The highest level of automation, the highest level of Shopify integration, speedy onboarding, and an extremely high level of attention to detail and customer care. We will be a long time customer and refer all of our network to be onboarded. Amazing solution. Saved our operation !

AC1 STUDIO
United States
8 days using the app
April 7, 2026

Nice Win Rate for Disputes and also great customer service from El, fast reply. Loving it

Vonk Boutique Utrecht
United Kingdom
24 days using the app
March 27, 2026

Excellent app, super easy to use in comparison to competitor apps. Very speedy customer support, and everything was set up a lot quicker than I thought. I feel confident having them manage my chargeback processing.

VICE VERSA
United States
2 days using the app
April 29, 2026

Very responsive and nice

Couture For You
United States
About 2 months using the app
February 9, 2026

Great Company, A+++....THEY CARE....Really NO BS.
Great Communication and they are on top of it.....They may be one of the best apps to add to your network on Shopify.
If you despise criminals and fraudsters, Chargeback AI is who you want on your team 100%.
- jacques@superwater.com

superwater.com
United States
24 days using the app
ChargePay replied February 9, 2026

Thanks so much for your feedback, Jacques! We’re really glad the team’s communication and support have stood out for you — that’s exactly what we aim for. If you ever need anything else, just let us know.

April 6, 2026

Good support and easy to setup ! We'll see the performance of the alert and AI

Threadford
Hong Kong SAR
23 days using the app
April 24, 2026

Very nice! Support is also very good too

Switched from Chargeflow to ChargePay

Stellar Ropa
Germany
About 1 month using the app