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Win more chargebacks and PayPal disputes easily. ChargePay helps you auto-recover lost revenue!
ChargePay helps you automatically fight and win chargebacks without the burden of manual effort. Win disputes and chargebacks while you sleep using AI. Easily turn the tables on fraudulent chargebacks and PayPal disputes. ChargePay quickly identifies fraud chargebacks and manages them to recover your lost revenue. ChargePay integrates seamlessly with many payment processors - PayPal, Stripe, and many more. Start your chargeback win-streak today with ChargePay chargeback platform.
- Create winning AI-representments for chargebacks and disputes in just minutes!
- Fight every chargeback in real-time and get faster resolution with zero effort.
- Power your chargeback win-streak and protect revenue typically lost to fraud.
- No manual effort and amazing results. Works nicely with PayPal, Stripe and more.
- ChargePay team is here to solve your questions and help you win more chargebacks
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- SEON Fraud Protection
- Klarna Affirm AfterPay
- PayPal Stripe
- intercom Zendesk Reamaze
- Recharge Bold Subscriptions
- Braintree chargebee
Categories
Fraud types
Prevention tools
Automation tasks
Customization
Pricing
Free
Free to install
You'll be charged a 20% fee ONLY if we successfully recover a chargeback on your behalf
All charges are billed in USD. See all pricing options
Reviews (37)
Best application we've come across for these matters. Well done!
Running two online stores, I thought I'd found a solution when I discovered ChargePay. After testing it on both stores, I have some feedback and insight
Automated chargeback, a dashboard to monitor disputes, PDFs generated to combat chargebacks, etc.. But several issues emerged that need addressing.
Here's what happened: On one store, we had a standard credit card chargeback. On the other, a customer made a PayPal enquiry about an address issue which we resolved over the phone ourselves.
ChargePay didn't submit anything to PayPal, yet still charged their fee. When I questioned this, their dashboard showed they'd handled everything (they hadn't) and support was frustratingly unhelpful.
Main Issues:
- Zero control over which disputes they handle
- Support feels automated and takes ages to address problems and ends up ignoring the concerns
- Dashboard claims they're doing work they haven't actually done
- You're charged even when they don't submit anything
Hopefully helpful feedback on improvements:
- Let merchants choose which disputes to automate
- Faster, more helpful support that actually solves issues
- Be transparent about what actions they've actually taken
- Give merchants more control over the process
As a new app since 2023, there's room for improvment. While automated chargebacks sounds great, this isn't quite ready yet. I'd wait until they sort these issues out. If you do install it, carefully track what they actually submit versus what they claim credit for.
We have been having issues with some friendly Fraud, Tolga and his team are getting us into the right direction, i have had loses before but not anymore while working hand on hand with Chargepay team
Bra applikation, jag kunde få hjälp från supportteamet om mitt Klarna-problem och återbetalning, mycket nöjd med appen, jag rekommenderar den
Friendly fraud was eating into my profits until I started using Chargepay. Now, Tolga's help, I'm back on track.
Support
App support provided by ChargePay.
Or visit their support portalResources
Launched
April 16, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Shopify Payments
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Edit customers
Customer data
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View products
Inventory, products, or collections
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Edit orders
Order fulfillments or all order details for the last 60 days
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Edit Shopify Payments
Shopify Payments dispute evidences, Shopify Payments dispute file uploads, or Shopify Payments disputes
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Edit other data
Reports
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