ChargePay Dispute Chargebacks

ChargePay Dispute Chargebacks

Pricing
Free to install. Additional charges may apply.
Rating
4.9 (37)
Developer
ChargePay

Win more chargebacks and PayPal disputes easily. ChargePay helps you auto-recover lost revenue!

ChargePay helps you automatically fight and win chargebacks without the burden of manual effort. Win disputes and chargebacks while you sleep using AI. Easily turn the tables on fraudulent chargebacks and PayPal disputes. ChargePay quickly identifies fraud chargebacks and manages them to recover your lost revenue. ChargePay integrates seamlessly with many payment processors - PayPal, Stripe, and many more. Start your chargeback win-streak today with ChargePay chargeback platform.

ChargePay helps you automatically fight and win chargebacks without the burden of manual effort. Win disputes and chargebacks while you sleep using AI. Easily turn the tables on fraudulent chargebacks and PayPal disputes. ChargePay quickly identifies fraud chargebacks and manages them to recover your lost revenue. ChargePay integrates seamlessly with many payment processors - PayPal, Stripe, and many more. Start your chargeback win-streak today with ChargePay chargeback platform. more
  • Create winning AI-representments for chargebacks and disputes in just minutes!
  • Fight every chargeback in real-time and get faster resolution with zero effort.
  • Power your chargeback win-streak and protect revenue typically lost to fraud.
  • No manual effort and amazing results. Works nicely with PayPal, Stripe and more.
  • ChargePay team is here to solve your questions and help you win more chargebacks

Languages

English

Works with

SEON Fraud Protection, Klarna Affirm AfterPay, PayPal Stripe, intercom Zendesk Reamaze, Recharge Bold Subscriptions, Braintree chargebee

Pricing

Free

Free to install

You'll be charged a 20% fee ONLY if we successfully recover a chargeback on your behalf

All charges are billed in USD. See all pricing options

Reviews (37)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 30, 2024

Running two online stores, I thought I'd found a solution when I discovered ChargePay. After testing it on both stores, I have some feedback and insight

Automated chargeback, a dashboard to monitor disputes, PDFs generated to combat chargebacks, etc.. But several issues emerged that need addressing.

Here's what happened: On one store, we had a standard credit card chargeback. On the other, a customer made a PayPal enquiry about an address issue which we resolved over the phone ourselves.

ChargePay didn't submit anything to PayPal, yet still charged their fee. When I questioned this, their dashboard showed they'd handled everything (they hadn't) and support was frustratingly unhelpful.

Main Issues:
- Zero control over which disputes they handle
- Support feels automated and takes ages to address problems and ends up ignoring the concerns
- Dashboard claims they're doing work they haven't actually done
- You're charged even when they don't submit anything

Hopefully helpful feedback on improvements:
- Let merchants choose which disputes to automate
- Faster, more helpful support that actually solves issues
- Be transparent about what actions they've actually taken
- Give merchants more control over the process

As a new app since 2023, there's room for improvment. While automated chargebacks sounds great, this isn't quite ready yet. I'd wait until they sort these issues out. If you do install it, carefully track what they actually submit versus what they claim credit for.

Japan Scissors
Australia
30 days using the app
August 24, 2024

Installed because our customer support team keeps being overloaded. We primarily use the AI dm feature for Instagram, and the AI looks up people's order infors just from a screenshot of a thankyou page it's so useful would recommend.

UrbanGo
United States
28 days using the app
August 25, 2024

Chargebacks were a constant headache until I found chargepay. Their expert team has made all the difference.

Apex Goods
United States
About 2 months using the app
August 21, 2024

Friendly fraud was eating into my profits until I started using Chargepay. Now, Tolga's help, I'm back on track.

AsusNs
France
6 days using the app
July 29, 2024

This app is a game-changer. Was struggling with chargebacks, but since I started using Chargepay, it's been smooth sailing. The customer service, especially from Tolga, is top-notch. They really go above and beyond to make sure you understand the process and are set up for success.

Ash-store. Online
Pakistan
26 days using the app

Support

ChargePay can answer any questions you have about ChargePay Dispute Chargebacks.

Developer

ChargePay

16192 Coastal Highway, Lewes, DE, 19958, US

Launched

April 16, 2020

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