Reviews (18)
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Quick and seamless customer service! We appreciate how fast are issue was resolved.
Hello ULTRAFIT TEXAS team,
Thank you for your wonderful feedback!
We’re glad to hear that you had a quick and seamless support experience and that your issue was resolved promptly.
We truly appreciate your support.
Best regards,
MageComp Team
dec 2024 - terrible, this app is glitchy and makes the process from cart to checkout very combative. I've had to resolve multiple orders with refunds as this app happens to over charge customers with sometimes up to 15 extra payment processing fee charges . customer service said they have fixed the error, but its still happening. its not a good look having to apologise to customers when the app was supposed to have been fixed.
November 2025 - update - This app has been nothing but trouble. The developers keep saying the issues are fixed, but every time I reinstall it, the exact same problems happen again. No real solutions, just repeated promises.
On top of that, it’s now charging for a paid plan even though the app isn’t functioning properly. They’re also charging two separate processing fees, which is not only unreasonable but actually illegal if it exceeds the true cost to the business.
After uninstalling it for the third time, I’m done until they can prove the problems are genuinely resolved. Save yourself the frustration — do not install unless you want ongoing issues they can’t seem to fix.
Hello Kate,
We apologize for the experience and difficulty you faced with the app. The development team is rechecking the issue. We have also reached out to you via WhatsApp and email. Stay connected as we will be communicating with you there.
Thanks,
MageComp Shopify Team
Worked well while I used this app. It is unfortunate with my new theme it doesn’t work but I understand. Customer service was always very helpful and some what quick for response.
Hello The Barkery team,
Thank you for your honest feedback and for using our app.
We’re glad to hear that the app worked well for you previously and that you had a positive experience with our support team.
We truly appreciate your understanding regarding the compatibility limitations with your new theme.
Your support and kind words mean a lot to us.
Best regards,
MageComp Team
Responsive to a request for a small change I asked for. Good app.
Hello Beaumaris Books team,
Thank you for your kind feedback!
We’re glad to hear that you’re happy with the app and that our team could quickly assist with the change you requested.
Your support truly means a lot to us.
Warm regards,
MageComp Team
So far, so good with this app! We couldn't get it installed correctly because we were using an older theme, but Anjali helped us get working perfectly.
Hi Alice Circle Team,
We hope that the app is now working as it should & satisfying your business needs. Please reach out to us anytime in case you need any assistance.
Best regards,
MageComp Shopify Team
I faced with some small issues after installing the app. MageComp Tech support was very prompt in solving the issues, even though this is a free to use app. Thanks!
Hello Luxe Maison SG team,
Thank you for your valuable feedback!
We’re glad to hear that our support team could promptly assist you in resolving the issues you faced after installation.
Providing reliable support to all our users is very important to us, and we truly appreciate your kind words and support.
Best regards,
MageComp Team
This is what i look for when setting up my webstore on Shopify.
Highly recommend! the customer service also very responsive in answering my query.
Hi Tracy,
Thank you so much for your feedback. We're happy to know that CHARGIFY app is functioning well & satisfying your business needs.
Please get in touch with us anytime for any help.
Kind regards,
MageComp Shopify Team
Just starting using Chargify and it is exactly what I need for my business. The team was extremely helpful in helping to customize a feature and they responded quickly, fixing the issue with a sense of urgency.
Hello Amy,
We thank you for submitting your review. We're so pleased to hear that you're completely satisfied with our customer support & feature customization.
Please get in touch again whenever you need any assistance. We're up to fix issues.
Wishing you a nice day!
MageComp Shopify Team
need it to charge shipping cause with multiple vendre, you cant use shopify shipping but when you add this fee, customers can just remove it from the cart so theres no point
Dear Prime Zone Team,
We are sorry to know that you faced the experience with our CHARGIFY app.
Our team can help you resolve the issue. We have sent you an email to assist you. So could you please respond to us?
Looking forward to hearing back from you.
Thanks!
MageComp Shopify Team
Works as advertised
Highly recommend
Hi Scott,
We appreciate your honest & motivating feedback for this app. Please get back to us anytime in case of any assistance. Our Shopify team is always ready to serve you better.
Have a nice day!
MageComp Shopify Team
