Reviews (16)
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Quick and seamless customer service! We appreciate how fast are issue was resolved.
Hello ULTRAFIT TEXAS team,
Thank you for your wonderful feedback!
We’re glad to hear that you had a quick and seamless support experience and that your issue was resolved promptly.
We truly appreciate your support.
Best regards,
MageComp Team
Worked well while I used this app. It is unfortunate with my new theme it doesn’t work but I understand. Customer service was always very helpful and some what quick for response.
Hello The Barkery team,
Thank you for your honest feedback and for using our app.
We’re glad to hear that the app worked well for you previously and that you had a positive experience with our support team.
We truly appreciate your understanding regarding the compatibility limitations with your new theme.
Your support and kind words mean a lot to us.
Best regards,
MageComp Team
dec 2024 - terrible, this app is glitchy and makes the process from cart to checkout very combative. I've had to resolve multiple orders with refunds as this app happens to over charge customers with sometimes up to 15 extra payment processing fee charges . customer service said they have fixed the error, but its still happening. its not a good look having to apologise to customers when the app was supposed to have been fixed.
November 2025 - update - This app has been nothing but trouble. The developers keep saying the issues are fixed, but every time I reinstall it, the exact same problems happen again. No real solutions, just repeated promises.
On top of that, it’s now charging for a paid plan even though the app isn’t functioning properly. They’re also charging two separate processing fees, which is not only unreasonable but actually illegal if it exceeds the true cost to the business.
After uninstalling it for the third time, I’m done until they can prove the problems are genuinely resolved. Save yourself the frustration — do not install unless you want ongoing issues they can’t seem to fix.
Hello Kate,
We apologize for the experience and difficulty you faced with the app. The development team is rechecking the issue. We have also reached out to you via WhatsApp and email. Stay connected as we will be communicating with you there.
Thanks,
MageComp Shopify Team
Responsive to a request for a small change I asked for. Good app.
Hello Beaumaris Books team,
Thank you for your kind feedback!
We’re glad to hear that you’re happy with the app and that our team could quickly assist with the change you requested.
Your support truly means a lot to us.
Warm regards,
MageComp Team
Excellent service. their app wasnt working correctly with my system when installed and they were happy to assist me with all my requirements.
Hello Sabre Security Mart Team,
Happy to know that our app worked for you. Please get in touch with our support team. We will come up with the solution.
Have a great day ahead!
MageComp Shopify Team
This is what i look for when setting up my webstore on Shopify.
Highly recommend! the customer service also very responsive in answering my query.
Hi Tracy,
Thank you so much for your feedback. We're happy to know that CHARGIFY app is functioning well & satisfying your business needs.
Please get in touch with us anytime for any help.
Kind regards,
MageComp Shopify Team
Just starting using Chargify and it is exactly what I need for my business. The team was extremely helpful in helping to customize a feature and they responded quickly, fixing the issue with a sense of urgency.
Hello Amy,
We thank you for submitting your review. We're so pleased to hear that you're completely satisfied with our customer support & feature customization.
Please get in touch again whenever you need any assistance. We're up to fix issues.
Wishing you a nice day!
MageComp Shopify Team
So far, so good with this app! We couldn't get it installed correctly because we were using an older theme, but Anjali helped us get working perfectly.
Hi Alice Circle Team,
We hope that the app is now working as it should & satisfying your business needs. Please reach out to us anytime in case you need any assistance.
Best regards,
MageComp Shopify Team
It is not showing up when I add it just like it says in the demo.
Hello Nexderma Team,
We apologize for the inconvenience and difficulty you faced with our app. We've sent you an email to reach out to you to resolve this issue. Could you please check it? We want to help you fix the issue.
We're looking forward to hearing from you.
Thanks,
MageComp Shopify Team
Doesn't work for the Theme we had. However, the staffs tried to offer support, but I have not yet got time to reinstall the app and get the problem solve.
I up-start my rating to 4 for their service, at least they tried to follow up with me.
Hello Judy,
We really appreciate for updating the rating for us. We're so pleased that you responded to us & agreed to reinstall the app.
Please drop us a line once you've reinstalled it & let us know if you're facing any difficulties. Our support team is looking forward to hearing from you.
Have a good day!
MageComp Shopify Team
