charles

charles

Pricing
Free to install. Additional charges may apply.
Rating
2.2 (3)
Developer
Charles GmbH

WhatsApp marketing platform helping businesses with retention and innovative customer experiences

charles easy-to-use software enables businesses to drive revenue, retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp. It does so by enabling CRM teams to set-up recurring automation flows based on consumer specific events in a personalized manner. It supports them to stay GDPR-compliant and also integrates with select CRM, service and shop systems to leverage data from other channels for their omnichannel strategy.

charles easy-to-use software enables businesses to drive revenue, retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp. It does so by enabling CRM teams to set-up recurring automation flows based on consumer specific events in a personalized manner. It supports them to stay GDPR-compliant and also integrates with select CRM, service and shop systems to leverage data from other channels for their omnichannel strategy. more
  • Journeys: Automate and personalize automation flows to save time and effort
  • Campaigns: Create, send and analyze WhatsApp marketing campaigns
  • Commerce: send custom carts directly in WhatsApp

Languages

English, German, Italian, and Spanish

Works with

  • Checkout
  • Facebook
  • Google Analytics
  • Hubspot
  • Instagram
  • Pipedrive
  • WhatsApp

Pricing

Choose the plan that best fits your business.

Free

Free to install

this app does have additional charges

All charges are billed in USD.

Reviews (3)

Overall rating
2.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
March 1, 2023

Great app! So much better for tracking actual results from WhatsApp campaigns by matching to Shopify discount code data

INTL Four Sigmatic
Finland
9 minutes using the app
July 25, 2025

troppo costoso, contratto troppo lungo (1 anno) non puoi recedere prima !! .. e scarsi risultati

I Love My House
Italy
5 months using the app
March 24, 2023

I love this app, it is really easy to use.
And it is helping our company to get in touch with our customers via WhatsApp and make more sales.

SAEBIS®
Germany
9 minutes using the app

Support

App support provided by Charles GmbH.

Developer

Charles GmbH

Kleine Präsidentenstraße 1, Berlin, 10178, DE

Launched

May 19, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • Edit customers

    Customer data

  • Edit products

    Inventory, products, collections

  • Edit orders

    Draft orders, order fulfillments, all order history for the last 60 days

  • Edit Online Store

    Online Store script tags, theme

  • View other data

    Locations

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