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Fulfill from every location. Protect every store.
You have multiple locations, but every online order ships from the same place. Your stores hold inventory that never moves. Your busiest location gets slammed while others sit idle. Charlie fixes that, directly inside Shopify, no developer needed. Define which location fulfills which orders. Protect your in-store stock. Cap how much each location handles per day. It runs automatically, in real time, the moment an order comes in.
- Route orders automatically. By location, product type, or cart contents.
- Hold back stock per location to protect in-store availability.
- Cap daily orders per store, and Charlie stops routing when you're full.
- Prevent split shipments, or control exactly when they're allowed.
- Works in Shopify admin and Shopify POS. No external tools needed.
Languages
English
Works with
- Checkout
- Shopify POS
- Shopify Flow
- Shopify Admin
Categories
Pricing
Basic
$350 / month
Features
- Online GMV up to $200k monthly
- Location daily order limit
- Safety stock
- Order routing rules
- Fulfillment constraint rules
- Max shipment rules
- Email support
30-day free trial
Starter
$700 / month
Features
- Online GMV up to $1M monthly
- All features in Basic plan
- Dedicated support
30-day free trial
Growth
$1,750 / month
Features
- Online GMV up to $1.5M monthly
- All features in Basic plan
- Dedicated support
- White-glove onboarding
30-day free trial
Scale
$3,000 / month
Features
- Online GMV up to $2.5M monthly
- All features in Basic plan
- Dedicated support
- White-glove onboarding
- Customer success
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Charlie allowed us to roll out a new order routing strategy right before BFCM, with a level of speed and reliability we simply couldn’t have achieved otherwise.
We came to Charlie with a highly complex checkout customization request on an extremely tight deadline driven by regulatory requirements.
Rocco and Youness understood our technical needs immediately and came back with a proposal that covered things we genuinely thought weren't possible. Custom checkout UI extensions, dynamic routing rules, and a consent flow built from scratch for our use case.
The responsiveness and execution speed were outstanding. From first contact to a production-ready build took roughly 10 days, for a custom checkout extension on a Shopify Plus store processing significant volume. That's far beyond what we could have achieved in-house.
If you have a complex shipping or order routing challenge, Charlie is the real deal.
Charlie is by far the easiest OMS we’ve worked with for Shopify.
Setup takes minutes, and you can start routing orders across warehouses and stores right away based on complex rules.
It’s also extremely reliable. Runs quietly in the background, no crashes, no maintenance needed. It helped us roll out ship-from-store while keeping full control on volumes and operations.
Highly recommend for any brand managing multiple locations or looking to improve omnichannel fulfillment.
Support
App support provided by Autrement.
Resources
Launched
August 8, 2025 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, Shopify Functions
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Edit products
Inventory, products, collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, shipping information, third-party fulfillment
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View Shopify Functions
Cart and checkout validations
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Edit other data
Fulfillment constraint rules, locations
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