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Drive sales with real-time chat! Engage customers, automate replies, and reduce cart abandonment
Engage customers with direct 1-to-1 conversations via real-time chat. The AI bot instantly answers FAQs, reducing support requests while improving response times. Includes ticket system for organized support management. Customize widget colors, position and design to match your brand. Control when (page visits, delays, exit intent) and where it appears. Easy no-code installation helps boosts conversions by providing instant assistance when shoppers need it most.
- Engage shoppers via live chat – answer questions and close sales
- Automated bot instantly answers common questions, reducing support workload 24/7
- Resolve support requests faster with an integrated ticketing solution
- Match colors & position to your brand. Control when/where it appears on store
- Highlights
- Works with the latest themes
Languages
English
Categories
Real-time messaging
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Epic-X Chat is an amazing free app for any Shopify store! The real-time chat lets me engage customers instantly, and the built-in AI bot answers FAQs automatically, saving me tons of support time. I also love how customizable the widget is—colors, placement, triggers, everything fits my brand perfectly. The ticketing system is a huge bonus for organizing support. Highly recommend this app if you want to boost conversions without paying a dollar!
Support
App support provided by Epicx.
Resources
Launched
May 9, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, Online Store
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Edit products
Products or collections
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View orders
All order details
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View your Online Store
Theme
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