Customer support
Chat Button for Messaging Apps

Chat Button for Messaging Apps

by Autochat SaaS, Inc.

Start WhatsApp and FB Messenger Chats Directly from your Store

3.0 of 5 stars(4 reviews)
Free
Add app

Reduce Cart Abandonment

Help your customers complete their purchase by answering any of their questions.

Support via Popular Messengers

Be available for your potential and existing customers on messaging apps they are already using.

Increase Conversion Rate

Convert visitors into customers by offering a more personalized service throughout their shopping journey.

About Chat Button for Messaging Apps

The Chat button by Autochat lets your visitors initiate a WhatsApp or Facebook Messenger conversation with you directly from the online store. This allows you to stay connected with your customers on these popular messaging platforms all the time. It gives you the flexibility to follow up on the conversation threads of your existing customers and easily assist the potential ones with no time constraints.

How does it Work?

  • Step 1: Install the chat button on your website.
  • Step 2: User comes to the website and clicks on the chat button icon.
  • Step 3: User is provided with two messenger options- WhatsApp and FB Messenger
  • Step 4: Upon clicking WhatsApp, they are redirected to the chat window in a separate tab. In the case of FB Messenger, the chat window appears right there on the store screen.
  • Step 5: User starts a conversation with you.

What’s in it for you?

Most of the cart abandonment incidents occur due to untimely customer support. Messaging apps are easy to use, convenient, and the fastest mode for visitors to reach out to you. WhatsApp and Facebook Messenger are two of the most used and reliable messaging platforms. Here you can convert leads into customers with personalized services and timely responses. Follow up the conversation in the future and engage potential customers with the latest from your store.

Features

  • Installs quickly, no sign-up or login required.
  • Compatible with devices like mobile phones, desktops, tablets
  • Supports multilingual websites
  • You can choose to add either one or both the messengers on your online store
  • More apps like Snapchat, WeChat, Telegram, Line to be added soon!

Get the button and place it on your website

  • No Code Required

  • It’s cool, neat, and absolutely FREE!

  • Try our Chat Button and experience the difference in your conversion rate.

Media gallery

Support

Pricing

Free

Overall rating
3.0 of 5 stars
 Based on 4 reviews

  • 5 of 5 stars
    50% of ratings are 5 stars
    (2)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    50% of ratings are 1 stars
    (2)
View all 4 reviews

Most recent reviews

Northside Custom Exhausts Pty Ltd

Rating
5 of 5 stars
Posted
January 23, 2020

Awesome app would really recommend. Helps keep my customers connected with our store as well as being able to be there for our customers 24/7

LuxCounty.com

Rating
5 of 5 stars
Posted
January 22, 2020

Excellent app. Works as expected with no issues at all. It has been a lifesaver!
I must say that I have only tried Whatsapp.

Developer reply

January 22, 2020

Thank you for your review. We are happy to be of help. If you face any problems in future, we are just an email away! :)

Crespo’s Store

Rating
1 of 5 stars
Posted
December 31, 2019

I have the same problem only work in the admin panel and not in the front page, need to be fixed. Uninstalling...

Developer reply

January 8, 2020

We regret the inconvenience and sincerely apologize for the same. There was a bug due to which the chat button was failing on certain websites. We have identified and fixed the issue now.

Request you to give it one more try and let us know if you face any issue this time. We are able to seamlessly use the chat button on our test stores.

View all reviews