Chatbase
- Pricing
-
Free plan available
- Rating
- 5.0 (3)
- Developer
- Chatbase.co Inc.
Featured images gallery
Chatbase is a platform for building AI Agents for Customer Support & Sales for your store
Chatbase is ideal for Shopify merchants seeking to streamline customer support and enhance efficiency. This AI-powered chatbot offers instant messaging, product searching, order tracking, and personalized product recommendations, all available 24/7 to improve customer satisfaction, making customer communication more efficient and scalable. Merchants' customers can use multiple languages including: English, German, French, Italian, Spanish, Turkish, Arabic, Japanese, Chinese, and much more.
- 24/7 Availability: Ensure continuous support for customer inquiries anytime
- Search for Products: Help customers quickly find products within your store
- Personalized Recommendations: Deliver tailored product suggestions based on data
- Instant Order Tracking: Keep customers updated on their Shopify purchases
- Seamless Integration: Easily integrate with your store for a smooth setup
Languages
English
Works with
- Messenger
- Salesforce
- Slack
- Stripe
Categories
Real-time messaging
Channels
Workflow automation
Pricing
Free
Free
Features
- 50 Credits
- 400 KB
Hobby
$40 / month
Features
- Access to advanced models
- 500 message credits/month
- 5 enabled AI Actions
- 10 MB
- 2 Members
- Integrations (WhatsApp, Slack and more)
- Basic Analytics
- Attachments
Standard
$150 / month
Features
- 4000 message credits/month
- 8 enabled AI Actions
- 20 MB
- 3 Members
- Voice
- API access
- Personalization
- Advanced Integrations
Pro
$500 / month
Features
- 15000 message credits/month
- 12 enabled AI Actions
- 40 MB
- 5 Members
- Advanced Analytics
- Sources suggestions
- Tickets as a source
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
My partner complained we were answering the same questions over and over like typical where's my order, what's your return policy, do you ship to australia, etc. installed chatbase and it just handles all of that now?? Customers get answers instantly and we barely need to check our support email now. Freed up so much time for us to actually work on the business. Setup took like 30 min tops
We sell fashion pieces on shopify and were getting SO many dms and emails asking about sizing and "what goes with this" esp at night when our team is offline (most of our customers are in a different timezone). Chatbase handles all of that for us now. gives sizing advice and even suggests matching pieces and adds to cart. Setup was super easy too just connected our store catalog and it trained on that. Wish we found this earlier!
this is actually crazy, i found it on youtube, worked literally instantly for my store. I like the fact i can upload past docs and resource guides. Happy to beta test or trial anything you guys need chatbase!
Support
App support provided by Chatbase.co Inc..
Resources
Developer
2261 Market Street STE 85690, San Francisco CA, CA, 94114, US
Launched
January 7, 2026 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Shopify Functions, Online Store, Shopify admin
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Edit customers
Customer data
-
View products
Products, collections
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Edit orders
All order history, order edits
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View discounts
Discount codes and promotions
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Edit Shopify Functions
Cart transforms
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View Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
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View other data
Locations
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