Chatbase
- Pricing
-
Free plan available
- Rating
- 4.7 (11)
- Developer
- Chatbase.co Inc.
Featured images gallery
Chatbase is a platform for building AI Agents for Customer Support & Sales for your store
Chatbase is ideal for Shopify merchants seeking to streamline customer support and enhance efficiency. This AI-powered chatbot offers instant messaging, product searching, order tracking, and personalized product recommendations, all available 24/7 to improve customer satisfaction, making customer communication more efficient and scalable. Merchants' customers can use multiple languages including: English, German, French, Italian, Spanish, Turkish, Arabic, Japanese, Chinese, and much more.
- 24/7 Availability: Ensure continuous support for customer inquiries anytime
- Search for Products: Help customers quickly find products within your store
- Personalized Recommendations: Deliver tailored product suggestions based on data
- Instant Order Tracking: Keep customers updated on their Shopify purchases
- Seamless Integration: Easily integrate with your store for a smooth setup
Languages
English
Works with
- Messenger
- Salesforce
- Slack
- Stripe
Categories
Real-time messaging
Channels
Workflow automation
Pricing
Free
Free
Features
- 50 Credits
- 400 KB
Hobby
$40 / month
Features
- Access to advanced models
- 500 message credits/month
- 5 enabled AI Actions
- 10 MB
- 2 Members
- Integrations (WhatsApp, Slack and more)
- Basic Analytics
- Attachments
Standard
$150 / month
Features
- 4000 message credits/month
- 8 enabled AI Actions
- 20 MB
- 3 Members
- Voice
- API access
- Personalization
- Advanced Integrations
Pro
$500 / month
Features
- 15000 message credits/month
- 12 enabled AI Actions
- 40 MB
- 5 Members
- Advanced Analytics
- Sources suggestions
- Tickets as a source
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (11)
We installed Chatbase a few weeks ago and already noticed a reduction in support tickets. The chatbot handles common questions perfectly and saves us a lot of time.
Great customer support solution for Shopify merchants. The order tracking feature is very useful, and customers can get updates instantly without contacting our team.
Chatbase made our store more efficient by automating customer conversations 24/7. Product search and recommendations work very well and improve customer engagement is are this.
Support
App support provided by Chatbase.co Inc..
Resources
Developer
2261 Market Street STE 85690, San Francisco CA, CA, 94114, US
Launched
January 7, 2026 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
-
Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Shopify Functions, Online Store, Shopify admin
-
Edit customers
Customer data
-
View products
Products, product listings, collections
-
Edit orders
All order history, draft orders, order edits
-
View discounts
Discount codes and promotions
-
Edit Shopify Functions
Cart transforms
-
View Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
-
View other data
Locations
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