Chatbase

Pricing: Free plan available
Rating: 0.0 (0 Reviews)
Developer: Chatbase.co Inc.

Chatbase: Automate your customer support

Chatbase is a platform for building AI Agents for Customer Support & Sales for your store

Chatbase is ideal for Shopify merchants seeking to streamline customer support and enhance efficiency. This AI-powered chatbot offers instant messaging, product searching, order tracking, and personalized product recommendations, all available 24/7 to improve customer satisfaction, making customer communication more efficient and scalable. Merchants' customers can use multiple languages including: English, German, French, Italian, Spanish, Turkish, Arabic, Japanese, Chinese, and much more.

24/7 Availability: Ensure continuous support for customer inquiries anytime
Search for Products: Help customers quickly find products within your store
Personalized Recommendations: Deliver tailored product suggestions based on data
Instant Order Tracking: Keep customers updated on their Shopify purchases
Seamless Integration: Easily integrate with your store for a smooth setup

Languages

English

Works with

Whatsapp
Instagram
Messenger
Stripe
Slack
Salesforce

Pricing

Free

Features

50 Credits
400 KB

Hobby

$40 / month

Features

Access to advanced models
500 message credits/month
5 enabled AI Actions
10 MB
2 Members
Integrations (WhatsApp, Slack and more)
Basic Analytics

Standard

$150 / month

Features

4000 message credits/month
8 enabled AI Actions
20 MB
3 Members
API access
Personalization
Auto retrain agents
Advanced Integrations

Pro

$500 / month

Features

15000 message credits/month
12 enabled AI Actions
40 MB
5 Members
Advanced Analytics
Sources suggestions
Tickets as a source

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating

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Support

App support provided by Chatbase.co Inc..

Resources

App Documentation

Developer

Chatbase.co Inc.

2261 Market Street STE 85690, San Francisco CA, CA, 94114, US

Launched

January 7, 2026 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system