Reviews (31)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 20, 2026

Chatbase made our store more efficient by automating customer conversations 24/7. Product search and recommendations work very well and improve customer engagement is are this.

CTA Gear
United States
2 days using the app
May 15, 2026

Chatbase has completely improved the way we handle customer support on our Shopify store. The AI replies instantly and helps customers find products quickly. Very easy to set up and works smoothly.

Jelly cat
United States
About 23 hours using the app
July 25, 2026

The AI chatbot provides fast, accurate responses and has greatly improved our customer support. Highly recommended!

Hi Buy Sell
United Kingdom
About 14 hours using the app
July 14, 2026

Amazing AI chatbot with easy setup, fast responses, and excellent customer support. It has improved our customer experience and saved us a lot of time. Highly recommended!

DSKK BLADE
United States
About 20 hours using the app
July 1, 2026

This app is on another level. It is unbelievably user friendly. The AI is very easy to train and very eager to learn......and can sell a tone!! Great product! Highly recommended......
--- ACIZEM Watches

ACIZEM Watches
Canada
8 days using the app
May 26, 2026

Very useful app for Shopify stores. Easy to set up and helps customers with product search and instant support.

A1 Mega Mart
United States
2 days using the app
May 12, 2026

Model worked ok but needed assistance training and onboarding. No demo or support aside from email available. Not enough support for the $1.5k they're asking for. Tidio is working great for us

Flush Packaging
United States
1 minute using the app
April 6, 2026

this is actually crazy, i found it on youtube, worked literally instantly for my store. I like the fact i can upload past docs and resource guides. Happy to beta test or trial anything you guys need chatbase!

Eleven Percent
United States
39 minutes using the app
May 26, 2026

Smooth setup and useful chatbot features. Good experience.

Al Aba'ati
Pakistan
About 4 hours using the app
May 26, 2026

Great app, easy to use and very helpful for customer support.

Top 4 Less
United States
About 4 hours using the app