Reviews (14)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 22, 2026

Our customers get instant answers, track orders without waiting, and actually click the personalized recommendations Chatbase suggests. The multilingual support is spot on — tested it in German, Arabic, and Japanese. Returns dropped because shoppers find the right size/product faster. Integrates with Shopify in one click. Worth every dollar.

Hair Sweden
Sweden
3 days using the app
May 15, 2026

Chatbase has completely improved the way we handle customer support on our Shopify store. The AI replies instantly and helps customers find products quickly. Very easy to set up and works smoothly.

Jelly cat
United States
About 23 hours using the app
April 6, 2026

this is actually crazy, i found it on youtube, worked literally instantly for my store. I like the fact i can upload past docs and resource guides. Happy to beta test or trial anything you guys need chatbase!

Eleven Percent
United States
39 minutes using the app
July 14, 2026

Amazing AI chatbot with easy setup, fast responses, and excellent customer support. It has improved our customer experience and saved us a lot of time. Highly recommended!

DSKK BLADE
United States
About 20 hours using the app
July 13, 2026

Chat Base made it easy to automate customer support. The setup was quick, and the AI responses are accurate and helpful.

Rehmat Bedding
Pakistan
2 days using the app
July 1, 2026

This app is on another level. It is unbelievably user friendly. The AI is very easy to train and very eager to learn......and can sell a tone!! Great product! Highly recommended......
--- ACIZEM Watches

ACIZEM Watches
Canada
8 days using the app
May 12, 2026

Model worked ok but needed assistance training and onboarding. No demo or support aside from email available. Not enough support for the $1.5k they're asking for. Tidio is working great for us

Flush Packaging
United States
1 minute using the app
July 22, 2026

Chatbase has been a game-changer for my store. Setting it up was super easy, and it handles customer queries 24/7 smoothly. It saves a lot of time and improves customer engagement significantly. Highly recommended!

PAWVERA
China
About 8 hours using the app
Edited July 20, 2026

We've seen faster response times and happier customers since adding Chatbase to our Shopify store. Great app!! Easy Setup.

Ringova.pk
Pakistan
7 days using the app
Edited July 20, 2026

We've had a great experience using Chatbase on our Shopify store. It answers customer questions instantly, helps shoppers find the right products, and has significantly reduced our support workload. Setup was quick and hassle-free.

Lipoma Remover Cream
Pakistan
10 days using the app