Reviews (24)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited July 9, 2026

The AI gives helpful product recommendations that feel natural and relevant. A great addition to our store.

Lumora_eCommerce
Chile
1 day using the app
June 2, 2026

Chatbase is hands down one of the best apps on Shopify. The AI is incredibly smart, responses feel natural, and it genuinely helps convert visitors into customers. The setup is simple, the customization options are great, and the support team is outstanding. An absolute game-changer for any serious eCommerce store!

HOLIO CARE
United Arab Emirates
3 minutes using the app
July 12, 2026

We've seen faster response times and happier customers since adding Chatbase to our Shopify store. Great app!

Lipoma Remover Cream
Pakistan
2 days using the app
June 15, 2026

Chatbase is an excellent AI chatbot app for Shopify. Setup was quick, the interface is easy to use, and it helps answer customer questions instantly. It's a great way to improve customer support and engagement. Highly recommended!

fatimahussain.pk
Pakistan
About 1 hour using the app
Edited July 9, 2026

Order tracking through the chatbot is a huge time saver for both our team and our customers. Highly recommended.

Pretty Glitterfic
United Kingdom
1 day using the app
June 16, 2026

Chatbase is an excellent AI chatbot platform. It's easy to set up, highly customizable, and provides accurate responses. Great for improving customer support and engagement.

Arabian choice
United Arab Emirates
5 minutes using the app
June 15, 2026

Chatbase has transformed our customer support experience. The AI chatbot is smart, easy to train, and helps customers get answers instantly. A great addition to any Shopify store!

Naqshara
Pakistan
2 minutes using the app
June 13, 2026

Excellent platform! Easy to set up, user-friendly, and very effective for creating AI chatbots. Highly recommended.

DUBAI CHOICE
United Arab Emirates
2 minutes using the app
June 12, 2026

Best App for my Website because when any customer need any help so this can help us.

The Fabric Story
Pakistan
1 day using the app
June 11, 2026

Fantastic platform for building AI-powered chatbots. Clean design, powerful features and excellent performance. Highly satisfied with the overall experience.

DhaagaKaari
Pakistan
3 minutes using the app
June 11, 2026

Great experience with Chatbase. The setup process is simple and the AI performs very well. It helps automate customer interactions efficiently and saves a lot of time

NEXORA MART
Pakistan
About 12 hours using the app
June 8, 2026

Highly Recommended for Customer Support
We've had a great experience using Chatbase on our store. The AI chatbot is smart, responsive, and easy to customize according to our business needs. It helps customers get instant answers, reduces support workload, and creates a more professional shopping experience. If you're looking for a reliable AI-powered support solution, Chatbase is definitely worth trying.

Techivo
Pakistan
2 days using the app
June 3, 2026

Chatbase has completely transformed how we handle customer support on our store. The AI is incredibly smart and trained perfectly on our store's data. It answers customer queries instantly and accurately, saving us so much manual work. Setup was a breeze, and it works flawlessly. Highly recommend this to any Shopify store owner looking to automate their 24/7 support!

Wonderr Mart
Pakistan
3 days using the app
June 3, 2026

Chatbase has been a fantastic addition to our Shopify store. The AI chatbot provides instant responses to customer inquiries, helping us deliver support 24/7 without increasing workload. The product search and personalized recommendation features make it easier for customers to find what they need, while the order tracking feature improves the overall shopping experience. Setup was quick and seamless, and the multilingual support is a huge advantage for serving customers worldwide. Highly recommended for any Shopify merchant looking to improve customer service and efficiency.

Apex Store
Pakistan
3 days using the app
May 31, 2026

This app made customer support more efficient for our store. Customers can quickly search for products, track orders, and get instant responses without waiting. The multilingual support is a great feature for international customers, and the integration process was smooth. Overall, a practical solution for Shopify merchants wanting better customer engagement.

Glowvibe
United Arab Emirates
About 9 hours using the app
May 31, 2026

Chatbase is an excellent AI chatbot solution for Shopify stores. It helps improve customer support by providing instant replies, product search, personalized recommendations, and order tracking support. The setup is smooth and integration with Shopify works perfectly. I really like the multilingual support, which makes it easier to communicate with customers worldwide. Since using Chatbase, customer engagement and response efficiency have improved significantly. Highly recommended for Shopify merchants looking to automate support and boost sales!

Nexo Store
United States
21 minutes using the app
April 8, 2026

We were having issues with customers buying the wrong supplements on our Shopify store and then asking for refunds. For example, someone would order protein powder without realizing it had dairy. Since we added Chatbase, the AI answers questions before checkout and our refund rate dropped a lot within the first month. Customers also seem more sure about their orders now. Plus, it suggests bundles, which is a nice bonus. Setting it up was easy. It learned from our product pages - it's a solid app.

kyle griffiths
United States
About 1 hour using the app
April 8, 2026

We run a perfume store on Shopify, and we used to deal with a lot of customer confusion around scent types and product selection.
After integrating Chatbase, the AI handles most of these question in real time, helping customers choose the right fragrance before checkout. This reduced unnecessary returns and improved overall customer confidence. Definitely worth it.

My Store
United States
About 3 hours using the app
April 7, 2026

I’ve been using the AI chatbot on my Shopify store and it’s been really helpful so far. It handles most customer questions instantly, so there are fewer support messages and customers don’t have to wait for replies.

I also like how it suggests relevant products, which makes it easier for customers to find what they need and add items to their cart. Setup was pretty straightforward and didn’t take long to get everything running.

Samuel sam
Nigeria
9 minutes using the app