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Answer questions with your catalog. Help shoppers choose products and build their cart in chat.
BALIBOT helps shoppers explore products and get answers in your store. It uses your Shopify catalog, notes and PDFs as context. Product changes update the catalog automatically. Customize the greeting, instructions and widget color from a panel with a live preview. Review conversations and usage analytics to refine support. Depending on the plan, add conversational cart actions, AI product descriptions and conversation reports.
- Answer questions using your catalog, business notes and PDF files.
- Keep your catalog updated automatically when products change.
- Customize the greeting, instructions and widget color with a live preview.
- Add, remove and change cart quantities in chat on supported plans.
- Review conversations and usage; create AI reports on supported plans.
Languages
Spanish and English
Works with
- Shopify Admin
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 600 total interactions
- Trial lasts up to 15 days
- Full bot configuration
- Appearance customization
- Knowledge notes and PDFs
- Synced Shopify catalog
- Cart from chat
- AI conversation reports
Pro
$19 / month
Includes 1,000 monthly interactions. Additional interactions are charged at $0.016 USD per interaction.
Features
- Bot configuration
- Widget appearance
- Notes and PDFs
- Shopify catalog
- Product recommendations
- 2-month history
- General statistics
- No cart or AI reporting
Growth
$47 / month
Includes 3,000 monthly interactions. Additional interactions are charged at $0.014 USD per interaction.
Features
- Bot configuration
- Widget appearance
- Notes and PDFs
- Shopify catalog
- Product recommendations
- 4-month history
- Cart from chat
- Cart metrics
Scale
$119 / month
Includes 10,000 monthly interactions. Additional interactions are charged at $0.012 USD per interaction.
Features
- Bot configuration
- Widget appearance
- Notes and PDFs
- Shopify catalog
- Product recommendations
- 6-month history
- Cart and metrics
- AI conversation reports
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by BALITECH.
Resources
Launched
February 11, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products
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Edit products
Products, collections
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