ChatConvert Live & AI Chatbot

Name: ChatConvert Live & AI Chatbot
Brand: Progryss Media Pvt Ltd
Rating: 5.0 (1 reviews)

Pricing: Free plan available. Free trial available.
Rating: 5.0 (1)
Developer: Progryss Media Pvt Ltd

Install

View demo store

AI Chatbot that answers shoppers 24/7, suggests products, and connects them to live support Helpdesk

ChatConvert is an AI chatbot and Live Chat, AI helpdesk & support app for Shopify. It learns from your products, pages, policies, and FAQs to answer customer questions 24/7. It helps shoppers discover relevant products, provides human-like support, and reduces purchase hesitation with AI product Recommendations. Merchants can view conversations, manage chat history, and step in with live support when needed—helping reduce support workload and turn more visitors into customers.

Live Chat & Helpdesk : Live Chat with customers with multiple agent support
Live Chat HelpDesk : Supports shoppers and helps sales.
AI recommendations : Discover correct products with AI product Recommendations.
AI Chatbot: Deliver instant, human-like support.
AI Order Tracking - Instant check the order status.

Languages

English

Works with

Shopify Admin

Pricing

Choose the plan that best fits your business.

Free

Features

50 AI conversations / month
Unlimited Human Chat
Up to 200 Products Synced
5 Curated Answers, CSV + PDF Upload
1 Proactive Campaigns
7 Days of analytics history
Browser Push Notifications

Basic

$19.99 / month

$0.4 per additional AI conversation (After 100 Conversations/month)

Features

100 AI Conversations / month
Unlimited Human Chat
Up to 500 Products Synced
15 Curated Answers, CSV + PDF Upload
3 Team Seats
3 Proactive Campaigns
30 Days of Analytics History
Browser Push Notifications

7-day free trial

Pro

$49.99 / month

$0.4 per additional AI conversation (After 500 Conversations/month)

Features

500 AI Conversations / month
Unlimited Human Chat
Up to 1,000 Products Synced
25 Curated Answers, CSV + PDF Upload
5 Team Seats
7 Proactive Campaigns
90 Days of Analytics History
Browser Push Notifications

7-day free trial

Plus

$199.99 / month

$0.4 per additional AI conversation (After 1000 Conversations/month)

Features

1,000 Conversations / month
Unlimited Human Chat
Up to 20,000 products synced
50 Curated Answers, CSV + PDF Upload
10 Team Seats
15 Proactive Campaigns
365 Days of Analytics History
Browser Push Notifications

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating

Counts per rating level

100% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

September 16, 2026

We added ChatConvert for the AI Chatbot and ended up getting a lot more than we bargained for. The AI Chatbot understood our shoppers' questions almost out of the box and pointed them to the right products instead of firing off generic replies — but what really won us over is how much sits alongside it. You get Live Chat for when we want to jump in ourselves, AI Chat for everything else, a built-in FAQ section, and Order Tracking so customers can check where their order is without emailing us.

Having all of that in one AI Chatbot app meant we could ditch two other tools we were paying for. Setup was quick, it stays on-brand once you give it a little product context, and it knows when to hand a complex query over to a human. Support was responsive when we had a setup question too.

Since switching it on we've seen fewer abandoned chats and more shoppers reaching checkout on their own. If you want an AI Chatbot that also covers Live Chat, FAQs and Order Tracking out of the box, ChatConvert is well worth installing.

Taravya

India

9 days using the app

Support

App support provided by Progryss Media Pvt Ltd.

Resources

Developer

Progryss Media Pvt Ltd

Website

G 1747, 6th Avenue, Gaur City 1, Greater Noida West, Uttar Pradesh, UP, 201301, IN

Launched

July 22, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, Online Store, custom data, Shopify admin

Edit customers

Customer data
View products

Products, collections
View orders

All order history for the last 60 days
View discounts

Discount codes and promotions
Edit Online Store

Online Store pages, theme, Online Store page content on a path controlled by the app
View custom data

Metaobjects
Edit Shopify admin

Legal policies, files