Reviews (16)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 25, 2024

Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking to enhance their customer experience and expand the opportunity for revenue in a real, easy to use way. Adding them to our suite of apps has been instrumental in our recent success.

Nomadica
United States
About 2 months using the app
August 4, 2020

Chatdesk helps us efficiently manage our email and social volume. The customer service provided is exceptional. It's been a great solution for our small team. Highly recommend!

Beach Bunny Swimwear
United States
Almost 4 years using the app
July 29, 2020

We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.

Agron LLC
United States
About 3 years using the app
July 29, 2020

Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.

Fable Pets
United States
Over 2 years using the app
July 28, 2021

The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!

ZitSticka
United States
Over 2 years using the app
August 25, 2020

Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.

Mented Cosmetics
United States
About 2 years using the app
August 2, 2021

Minimal time and effort for great payoff. Customer Support has been a huge weight lifted off our shoulders since we brought on Chatdesk. It was quick and easy to get started, and has helped our company scale support tremendously! Their whole team is great to work with too.

MatchaBar
United States
Over 1 year using the app
March 3, 2022

We have used ChatDesk for 2 years and they are simply the BEST. I can pretty much "set it and forget it" when it comes to all of my inbound from social / email / etc. They go above and beyond when answering requests like "my abandoned cart rate is a bit high - do you know why?" and only contact me when it is extremely urgent (they resolve things very quickly, too). They can provide a wealth of ...

FitFighter
United States
About 1 year using the app
December 29, 2022

ChatDesk is the perfect solution for any company looking to scale or manage its customer support service while preserving the gold standard of customer satisfaction. Under 5'10 is a fast growing E-Commerce Brand. As such, we needed a larger customer support staff to meet the demand of nonstop tickets flowing into our Gorgias helpdesk via email, chat, SMS, and social media channels. The ...

Under 5'10
United States
About 1 year using the app
January 24, 2022

Chatdesk has been a huge help for our business. We're a fast growing company and threw a lot of information and scenarios for them to handle in a short amount of time. The team got up to speed quickly. Most of all, they are always open to feedback and very proactive, allowing us to trust them with our customer service.

FINESSE
United States
About 1 year using the app