Remarkable AI: 24/7 Support
- Pricing
-
Free
- Rating
- 5.0 (14)
- Developer
- Chatdesk Inc DBA Remarkable AI
Featured images gallery
Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts
As your store grows, keep delighting customers with exceptional customer service. Remarkable AI uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help. Please contact for more information on set-up and pricing.
- Connect your existing helpdesk, ecommerce tools, and social channels
- Answer customer questions across social media, email, chat, and SMS
- Provide 24/7 support, including weekends and holidays, with on-demand agents
- Scale 1:1 customer engagement without needing to hire and train new team members
- Increase conversions and achieve high CSAT with zero additional effort
Languages
English
Works with
- Gorgias
- Zendesk
- Salesforce
- Attentive
- TikTok
Categories
Channels
Workflow automation
Reviews (14)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
ChatDesk is the perfect solution for any company looking to scale or manage its customer support service while preserving the gold standard of customer satisfaction. Under 5'10 is a fast growing E-Commerce Brand. As such, we needed a larger customer support staff to meet the demand of nonstop tickets flowing into our Gorgias helpdesk via email, chat, SMS, and social media channels. The ...
Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking to enhance their customer experience and expand the opportunity for revenue in a real, easy to use way. Adding them to our suite of apps has been instrumental in our recent success.
Great multi-platformed customer support. Wonderful communication (catch-ups every week) and prompt addressing of any issues. Very satisfied with the help Chatdesk provides.
Our CX team at Thinx has significantly benefited from onboarding Chatdesk last year. At first, we used the Shift tool to automate some of our common phone requests like returns and forward calls to chat. We then most recently onboarded Chatdesk Teams and Trends for social support. With Chatdesk answering DMs, mentions, and posts, we have finally offered our customers 24-7 support and help on our ...
Chatdesk helps us efficiently manage our email and social volume. The customer service provided is exceptional. It's been a great solution for our small team. Highly recommend!
Support
App support provided by Chatdesk Inc DBA Remarkable AI.
Resources
Developer
Launched
June 17, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
-
View customers
Customer data
-
View products
Inventory, products, or collections
-
View orders
All order details
-
View and Sync Discounts
Discount codes and promotions
-
View other data
Locales
More apps like this
