Reviews (5)
Refine
-
By rating
I've been using Chaterimo for a few weeks now, and it's been really helpful for our customer service! The AI-powered chatbot is incredibly intelligent and responsive. The setup process was effortless. Highly Recommended for Store owners!
Chaterimo set up quickly with unlimited messaging and customizable AI models that really boost customer support, even though it's pricing can be confusing.
Genuinely Good App – Delivers Exactly What I Needed
Pros:
Fast Setup: The AI started working immediately after I signed up.
Cost-Effective: Offers unlimited messages per month at a very affordable price.
Flexible AI Options: Ability to choose from different AI models to best suit my store's needs.
Enhanced Answers: Google scraping improves the quality of responses using my knowledge base.
Order Info Fetching: Convenient feature that helps streamline customer support.
Cons:
No Product Images: The chat interface doesn’t show product images (though this isn’t a major issue).
Pricing Confusion: Initially found the pricing structure, especially regarding API keys for LLMs, a bit confusing. I eventually switched to using my own API keys.
The chatbot is incredibly easy to use, and the customer support team is always available to help. The 7-day trial was a great way to test the features
I love how Chaterimo aligns with my brand voice and meets specific customer needs. The 24/7 support is amazing—it makes my store always available and approachable. Plus, the daily product updates through Shopify API are a lifesaver!