Chaterimo: GenAI‑powered chat
- Pricing
-
Free plan available
- Rating
- 3.4 (7)
- Developer
- David Langr
Featured images gallery
Generative AI Customer Service Chatbot Supercharged by ChatGPT, Claude, Gemini or Grok
Chaterimo is an AI-powered customer service chatbot for Shopify that integrates with the Shopify API to fetch products, update details, check orders, and answer customer questions. Powered by ChatGPT, Claude, Gemini or Grok, it delivers personalized responses in your brand's voice. Daily sync, ticketing, proactive sales assistant, and an MCP connector — analyze conversations and manage your chatbot directly from Claude Desktop using natural language.
- GenAI Product Recommendations: Suggests the right products at the right moment.
- GenAI Order Tracking: Real-time order status updates, no manual effort needed.
- GenAI Sales Assistant: Proactively engages visitors on your key pages.
- Smart Ticket Creation: Flags complex chats and creates tickets for your team.
- MCP Ready: Control your chatbot from Claude Desktop, Cowork or Claude Code.
Languages
Czech, English, Portuguese (Brazil), Portuguese (Portugal), Slovak, German, Spanish, and Italian
Works with
- Shopify Admin
- Hubspot
- Make
- Pipedrive
- Squarespace
- Zoho
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Learner - Free
Free
Features
- - 100 messages / month
- - Max 50 000 characters saved as data
- - Gemini Flash LLM model
Growth-Your API
$9 / month
Features
- - Unlimited prompts/day
- - Store up to 5M characters
- - Chatgpt, Claude, or Gemini LLM models
- - AI web search
- - Lead generation form
- - Ticketing system
- - Sales assistant (100 AI messages)
Evolve-Your API
$19 / month
Features
- - Unlimited prompts/day
- - Store up to 10M characters
- - Chatgpt, Claude, or Gemini LLM models
- - AI web search
- - Lead generation form
- - Ticketing system
- - Sales assistant (250 AI messages)
Advanced-Your API
$24 / month
Features
- - Unlimited prompts/day
- - Store up to 20M characters
- - Chatgpt, Claude, or Gemini LLM models
- - AI web search
- - Lead generation form
- - Ticketing system
- - Sales assistant (500 AI messages)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (7)
We've been working with Chaterimo for a week. It has been giving spot-on answers to our customers and saving us time answering emails. When customers can get answers while they're still shopping they purchase!
there is no way to respond to a customer query. it is 100% ai
Hi,
Thank you for the feedback. You are correct that Chaterimo is intentionally an AI-first support chatbot and currently does not offer live agent takeover inside the chat window.
However, merchants can still follow up on customer queries through Chaterimo’s ticketing system. The AI can collect the customer’s email or phone number and create a ticket for your team to handle by email or phone.
We understand that the distinction between AI chat, ticket-based human follow-up, and traditional live chat might not have been clear enough in our listing. We are updating the description to make this limitation more explicit.
I also reached out by email with instructions for configuring the lead form and requiring contact information before a ticket is created. We would be happy to help you set this up.
Best,
David
Chaterimo
Great storefront chat — we still use a helpdesk for email/social
Chaterimo is strong for on-site chat, proactive visitor nudges, and fast answers. We still keep our existing helpdesk for email/social/SMS workflows because those suites are built around a unified inbox. But if your main goal is an AI chat layer that can triage with ticketing and let you pick the best LLM (including Grok), this is a great setup.
Support
App support provided by David Langr.
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