Chaterimo: GenAI‑powered chat
- Pricing
-
Free plan available
- Rating
- 4.4 (14)
- Developer
- David Langr
Featured images gallery
Generative AI Customer Service Chatbot Supercharged by ChatGPT, Claude, Gemini or Grok
Chaterimo is an AI-powered customer service chatbot for Shopify that integrates with the Shopify API to fetch products, update details, check orders, and answer customer questions. Powered by ChatGPT, Claude, Gemini or Grok, it delivers personalized responses in your brand's voice. Daily sync, ticketing, proactive sales assistant, and an MCP connector — analyze conversations and manage your chatbot directly from Claude Desktop using natural language.
- GenAI Product Recommendations: Suggests the right products at the right moment.
- GenAI Order Tracking: Real-time order status updates, no manual effort needed.
- GenAI Sales Assistant: Proactively engages visitors on your key pages.
- Smart Ticket Creation: Flags complex chats and creates tickets for your team.
- MCP Ready: Control your chatbot from Claude Desktop, Cowork or Claude Code.
Languages
Czech, English, Portuguese (Brazil), Portuguese (Portugal), Slovak, German, Spanish, and Italian
Works with
- Shopify Admin
- Hubspot
- Make
- Pipedrive
- Squarespace
- Zoho
Categories
Real-time messaging
Automated responses
Customization
Pricing
Learner - Free
Free
Features
- - 100 messages / month
- - Max 50 000 characters saved as data
- - Gemini Flash LLM model
Growth-Your API
$9 / month
Features
- - Unlimited prompts/day
- - Store up to 5M characters
- - Chatgpt, Claude, or Gemini LLM models
- - AI web search
- - Lead generation form
- - Ticketing system
- - Sales assistant (100 AI messages)
Evolve-Your API
$19 / month
Features
- - Unlimited prompts/day
- - Store up to 10M characters
- - Chatgpt, Claude, or Gemini LLM models
- - AI web search
- - Lead generation form
- - Ticketing system
- - Sales assistant (250 AI messages)
Advanced-Your API
$24 / month
Features
- - Unlimited prompts/day
- - Store up to 20M characters
- - Chatgpt, Claude, or Gemini LLM models
- - AI web search
- - Lead generation form
- - Ticketing system
- - Sales assistant (500 AI messages)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (14)
Promising, but needs more integrations.
The core works, and support was responsive, but the chat UI felt a bit basic for our brand, and we wanted more integrations. It’s a solid AI assistant, just not as ‘all-in-one helpdesk’ as the bigger platforms—yet.
Great storefront chat — we still use a helpdesk for email/social
Chaterimo is strong for on-site chat, proactive visitor nudges, and fast answers. We still keep our existing helpdesk for email/social/SMS workflows because those suites are built around a unified inbox. But if your main goal is an AI chat layer that can triage with ticketing and let you pick the best LLM (including Grok), this is a great setup.
Cut down a large portion of our support workload (and increased sales).
We’re a small team, and Chaterimo has essentially become our 24/7 frontline support. The setup was quick, it pulls in accurate product and order data, and we were able to adjust the tone to fit our brand so it doesn’t feel like a generic bot. The proactive sales assistant works really well — it engages visitors after a few seconds on key pages with relevant questions, and we noticed more ‘I was just about to leave’ conversions. The biggest advantage: unlimited conversations with BYOK, while still having full control over the model and costs.
Support
App support provided by David Langr.
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