Reviews (26)

Overall rating
2
Counts per rating level
  • 19% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 73% of ratings are 1 stars
November 5, 2026

The app connects; however, the data doesn't flow into the ChatGPT ad console.
I spent more than an hour with ChatGPT Work Chat trying to figure out the issue, but I couldn't.
Support is unresponsive; I spent more than $100 in two days, got 0 sales, and recorded conversions (I keep getting a warning that even the ChatGPT system cannot figure out how to fix it). For reference, the Google ads I get 3-4 X return on ad spend.
Great idea, way too raw, a waste of time and money at this point.

GreekLife.Store
United States
3 days using the app
November 1, 2026

Good idea, but too expensive and too little control

I just created my first ad campaign on ChatGPT for my brand, oganikha.com, and I put in a $25 budget. As soon as my ads went live, I got an invoice notification on my phone. In less than an hour I had only 17 clicks, and the whole $25 was gone. That is about $1.47 per click, which is too expensive for a small business.

I also wasn't able to choose a campaign objective. There was no option for sales, traffic or awareness, so I couldn't tell the platform what I wanted or where my money should go.

I think advertising inside ChatGPT is a good idea, and I would like to try it again. But please improve it:

Let advertisers choose an objective: sales, traffic or awareness.
Show the cost per click (or per 1,000 impressions) before launch, so we know what a budget will buy.
Add daily spend limits and slower pacing, so a small budget isn't used up in under an hour.
Show clear, real-time results (impressions, clicks, spend) and explain every charge.
Offer lower prices or a small-business option, so new brands can test ads without risking too much.

With more control and fairer pricing, this could work very well for small brands like mine.

OGANIKHA LLC
United States
25 minutes using the app
October 12, 2026

I connect to my account no problem and even creates a campaign with no issues. BUT the biggest issue is products just won't sync and there is no way to import or refresh the feed. The feed is created in my ads account but products stuck at 0 since the beginning. Other versions like the " Inmediato" Product Feed app work flawlessly albeit paid, it works at least. Almost ANY you can find in the app market is better than the "official" version, that should show you how bad things really are behind the scenes. As for the ads them selves it's very expensive compared to google and other sources and from my experience (over $1000 spent) i feel the conversion is very low.

Grandello
United States
11 days using the app
October 29, 2026

Completely unusable. I spent a huge amount of time trying to figure out why the product wasn't syncing, only to discover that the plugin was the problem! What a waste of time!

YOURUIKEY
United States
6 days using the app
September 29, 2026

So far, it's a bit clunky in terms of the interface. And so far it's expensive... Trying it for a little longer but not sure if we will continue.

East Lake Axle
United States
12 days using the app
September 28, 2026

If your dream app is one that doesn’t sync properly, is unnecessarily complicated, and somehow manages to have a configuration option for absolutely everything except making the app actually work - congratulations, you’ve found it.

UWE Alloy Collectables
United States
9 days using the app
September 23, 2026

cannot advertise regionally. the whole usa only? that is a major miss and then they come out and get you to spend $500 so you can earn $500. what a scam. get your stuff in order before rolling out

AquaBlastFit
United States
1 day using the app
September 21, 2026

Products not syncing, manual sync keeps rejecting, support is clueless so far. Not a great start.

Aeon
United States
5 days using the app
September 18, 2026

Can't connect. "Data sources are temporarily unavailable. Refresh the page and try again."

Comet Kart Sales
United States
3 minutes using the app
September 17, 2026

Won't connect - gives error.

Luma & Leaf
United States
About 19 hours using the app