ChatLab AI Chatbot & Live Chat
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- ChatLab Sp. z o.o.
Featured images gallery
AI chatbot for your store. Automates customer support, product search and order tracking 24/7.
ChatLab adds an AI chatbot to your Shopify store that answers customer questions 24/7. It learns your product catalog and store content, so shoppers get accurate answers and can find and buy products right in the chat. Key features: - AI Search: product cards with live stock, variants and add to cart - Order status lookup by email - Lead collection and live chat handoff to human agents - Store analytics: funnel, top products, weekly AI Sales Tips - WhatsApp, Messenger, Instagram, 80+ languages
- AI Search - product cards with live stock, sizes, variants and add to cart
- Real-time order tracking - customers check order status by email in the chat
- Lead capture & live chat handoff - collect contacts and escalate to human agents
- Store analytics - conversation funnel, top products and weekly AI Sales Tips
- Answers on WhatsApp, Messenger & Instagram too, automatically in 80+ languages
Languages
English, Polish, German, Spanish, French, Hungarian, Italian, and Turkish
Works with
- Messenger
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
E-commerce Free
Free
Features
- 100 chatbot responses / month
- AI Search on first 100 products
- Product cards with add to cart
- Lead collection & contact form
- WhatsApp, Messenger & Instagram
E-commerce Start
$49 / month
or $490/year and save 17%
Optional add-ons billed through Shopify: extra messages ($7/mo), AI Search product pack ($29/mo), voice, extra bots
Features
- 2,400 chatbot responses / month
- AI Search on 2,000 products
- Live stock, sizes & variants
- Order status lookup by email
- Live chat takeover from the bot
- Store analytics: funnel, top products
7-day free trial
E-commerce Grow
$95 / month
or $950/year and save 17%
Optional add-ons billed through Shopify: extra messages ($7/mo), AI Search product pack ($29/mo), voice, extra bots
Features
- 11,000 chatbot responses / month
- AI Search on 5,000 products
- AI Sales Tips every week
- Email Copilot for customer emails
- Voice conversations
- Custom API actions & API access
7-day free trial
E-commerce Scale
$360 / month
or $3,600/year and save 17%
Optional add-ons billed through Shopify: extra messages ($7/mo), AI Search product pack ($29/mo), voice, extra bots
Features
- 50,000 chatbot responses / month
- AI Search on 20,000 products
- No ChatLab branding in the chat
- Voice phone slot included
- Additional shops as add-ons
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by ChatLab Sp. z o.o..
Resources
Developer
Launched
October 9, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View store data:
Products, orders, discounts, Online Store, custom data, Shopify admin
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View products
Products, collections
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View orders
All order history for the last 60 days
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View discounts
Discount codes and promotions
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View Online Store
Online Store pages
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View custom data
Metaobject definitions, metaobjects
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View Shopify admin
Legal policies
