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AI shopping assistant trained on your store catalog. Real-time product sync and live chat.
Chatloom is an AI shopping assistant trained on your live Shopify catalog. It answers customer questions about products, sizes, stock, shipping, and returns using real store data. Setup is guided and takes under a minute. The AI agent is created automatically, your catalog syncs continuously, and the storefront widget activates from the Theme Editor. Chatloom works across storefront, WhatsApp, Instagram, Messenger, and email — one assistant, one inbox, every channel.
- AI chat trained on your live Shopify product catalog, not made-up answers.
- Works on storefront, WhatsApp, Instagram, Messenger, and email — one AI.
- Setup takes under a minute with automatic catalog sync and theme install.
- Visual workflow builder with templates for FAQs, lead capture, and more.
- GDPR compliant with EU hosting available and privacy-first data policies.
Languages
English, Spanish, Turkish, German, French, Italian, Portuguese (Portugal), Japanese, Korean, and Chinese (Simplified)
Works with
- Discord
- Messenger
- Telegram
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
Features
- 100 conversations / month
- 10 products in catalog
- All channels — WhatsApp, more
- 2 custom domains
- 50 contacts
- Community support
Basic
$29 / month
or $279/year and save 20%
Features
- 5,000 conversations / month
- 100 products in catalog
- Remove Chatloom branding
- Custom widget branding
- 10 AI tools (500 calls/mo)
- Visual workflow builder
- Priority email support
14-day free trial
Pro
$79 / month
or $758/year and save 20%
Features
- 15,000 conversations / month
- 5,000 products in catalog
- 3 AI agents, multi-model
- Unlimited domains
- API access
- All integrations
- Auto content sync
- Priority live support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Chatloom.
Resources
Launched
May 8, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View store data:
Products, orders, Online Store
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View products
Products, collections
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View orders
All order history for the last 60 days
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View Online Store
Online Store pages, theme
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