Chatmerce AI

Chatmerce AI

Pricing
$10/month
Rating
5.0 (1)

AI chatbot for stores: support, orders, returns, and product recommendations in one.

Chatmerce AI combines support, order tracking, returns, and product discovery into one smart chatbot. It uses your store’s content to give accurate answers, reducing support load and improving conversions. It offers easy setup, customizable design, and seamless Shopify integration. It solves slow response times, repetitive queries, and lost sales by delivering instant, automated assistance 24/7.

Chatmerce AI combines support, order tracking, returns, and product discovery into one smart chatbot. It uses your store’s content to give accurate answers, reducing support load and improving conversions. It offers easy setup, customizable design, and seamless Shopify integration. It solves slow response times, repetitive queries, and lost sales by delivering instant, automated assistance 24/7. more
  • AI answers grounded in your real store policies and FAQs
  • Order tracking and self-service returns inside chat
  • Personalized product recommendations and search
  • Fully branded widget — color, tone, position, greeting
  • Works for guest shoppers and logged-in customers

Languages

English

Works with

  • Shopify Admin

Pricing

Starter

$10 / month

Optional one-time token packs available for additional AI conversations and usage.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 15, 2026

This Shopify app has significantly improved our customer support and shopping experience. The AI provides accurate answers based on our real store policies and FAQs, which reduces repetitive support tickets and saves time for our team. We also love the built-in order tracking and self-service return features directly inside the chat. The personalized product recommendations are helpful and improve product discovery for customers. Customization options for branding, tone, greeting, and widget placement are excellent and easy to configure. It works smoothly for both guest and logged-in users and supports multiple languages. Overall, it is reliable, professional, and adds real value to our store.

Nav Poshaak
India
8 minutes using the app
18th Digitech Pvt Ltd replied May 19, 2026

Thank you so much for your feedback. We are truly glad to hear that Chatmerce AI is helping improve both your customer support operations and overall shopping experience.

Feedback like yours motivates our team to continue improving and adding more powerful features.

Thank you once again for your trust and support.
Team Chatmerce AI

Support

App support provided by 18th Digitech Pvt Ltd.

Developer

18th Digitech Pvt Ltd

B-56, Sector - 57, Noida, UP, 201301, IN

Launched

May 1, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • Edit products

    Products, collections

  • Edit orders

    All order history for the last 60 days, returns

  • Edit Online Store

    Metaobject definitions, metaobjects

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