Chatnative: AI Live Chat 2.0

Pricing: Free plan available. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: chatnative

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AI chatbot for sales and support with inbox - answers, engage, and works 24/7 on and off your store

Chatnative is an AI live chat and AI chatbot for Shopify that increases sales and automates customer support with a shared inbox. It answers questions, recommends, engage customers and handles orders 24/7. It learns your brand, products, and voice to deliver consistent, high-quality conversations. Unlike other live chat tools, it continues conversations even after customers leave your store, helping you convert more visitors and reduce support workload.

AI Chatbot & Live Chat That Sells, Supports, and Builds Your Brand 24/7
Automate Customer Support, FAQs, and Order Tracking
Continue Conversations On and Off Your Store
Shared Inbox with Human Visibility, Takeover and Control
AI Growth Tools for Creators Collab, and Content Performance on IG

Languages

English

Pricing

Choose the plan that best fits your business.

Free

Features

100 chats per month
1000 AI trained products
Digital Employees LIMITED
AI inbox & auto-reply LIMITED
Knowledge base sync
Analytics & email follow-ups LIMITED

Starter

$49 / month

Features

1000 chats per month
5000 AI trained products
Digital Employees
AI inbox & auto-reply (iOS & Web)
Knowledge base sync
Analytics & email follow-ups

14-day free trial

Pro

$199 / month

Features

6000 chats per month
20000 AI trained products
Digital Employees
AI inbox & auto-reply (iOS & Web)
Knowledge base sync
Analytics & email follow-ups

14-day free trial

Scale

$499 / month

Features

15000 chats per month
50000 AI trained products
Digital Employees
AI inbox & auto-reply (iOS & Web)
Knowledge base sync
Analytics & email follow-ups

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by chatnative.

Resources

Developer

chatnative

San Francisco, CA, US

Launched

January 9, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store analytics, Online Store

Edit customers

Customer data
Edit products

Inventory, products, collections
Edit orders

Draft orders, order fulfillments, all order history for the last 60 days, returns, shipping information
View discounts

Discount codes and promotions
View store analytics

Analytics
Edit Online Store

Online Store pages
View other data

Price rules