ChatPilot

ChatPilot

Pricing
$29/month. Free trial available.
Rating
5.0 (1)
Developer
ChatPilot

An AI chat bubble that answers shopper questions from your own FAQs, policies and product details.

ChatPilot adds a chat bubble to your storefront that answers shopper questions about shipping, returns, delivery and product details, using only the information you give it. Shoppers get a reply in seconds, at any hour. You can ask visitors for a name and email before they chat, then review and export those leads. The dashboard shows how many chats you had and which questions came up most, so you can see what to add to the bot's knowledge next.

ChatPilot adds a chat bubble to your storefront that answers shopper questions about shipping, returns, delivery and product details, using only the information you give it. Shoppers get a reply in seconds, at any hour. You can ask visitors for a name and email before they chat, then review and export those leads. The dashboard shows how many chats you had and which questions came up most, so you can see what to add to the bot's knowledge next. more
  • Answers shopper questions from the FAQs and policies you give it
  • Optional name and email capture, with leads you can search and export
  • Dashboard with chats, leads, response time and top shopper questions
  • Match the bot's name, colour, tone and welcome message to your brand
  • Adds to your theme as an app embed, with no code changes

Languages

English

Works with

  • Shopify Admin

Categories

Real-time messaging

Automated responses

Pricing

Choose the plan that best fits your business.

ChatPilot Pro

$29 / month

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 16, 2026

Honestly, what I like most about ChatPilot is that I barely have to think about it. Setup was quick just three steps and it was live on my theme. No coding or messing around in the theme editor.

The dashboard is also refreshingly simple. Instead of throwing a bunch of charts at me, it shows what I actually need to know: what customers are asking, what the AI couldn't answer, and which products people keep asking about. I've even started using those questions when thinking about stock.

The AI handles customer questions instantly, even when someone messages at 2am, and I can check the leads the next morning.

It also looks like it actually belongs on my store rather than feeling like a third-party widget.

It's one of those apps that does its job quietly in the background which is exactly what I want.

DIETMONSTA
Malaysia
1 day using the app

Support

App support provided by ChatPilot.

Developer

ChatPilot

Petaling Jaya, Petaling Jaya, KUL, 58000, MY

Launched

September 14, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View staff and contributor data:

  • Store owner

    Name, email address, phone number, physical address

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