Chattoko: Chatbot & AI Calls

Chattoko: Chatbot & AI Calls

Pricing
From $59/month. Free trial available.
Rating
0.0 (0 Reviews)

Chattoko AI answers shoppers on chat and phone from your own catalog, and says it's an AI.

Chattoko puts a chat window on your storefront, where Chattoko AI answers shoppers from your own products, FAQs and documents, under your name and logo if you like, always labelled AI. Add phone to answer calls and SMS with a real number. Calls, chats and emails land in one inbox beside each customer's orders, and a reply can share their order status and receipt link. When unsure, the AI flags it for a teammate. Build no-code flows, answer in 10 languages, add the chat from your theme editor.

Chattoko puts a chat window on your storefront, where Chattoko AI answers shoppers from your own products, FAQs and documents, under your name and logo if you like, always labelled AI. Add phone to answer calls and SMS with a real number. Calls, chats and emails land in one inbox beside each customer's orders, and a reply can share their order status and receipt link. When unsure, the AI flags it for a teammate. Build no-code flows, answer in 10 languages, add the chat from your theme editor. more
  • Chattoko AI answers from your products, FAQs and docs, in your brand voice
  • Hand any conversation to a human in one tap when the AI is unsure
  • Add phone: the AI answers calls, with a real number and SMS

Languages

English, German, Spanish, French, Indonesian, Japanese, Korean, Portuguese (Brazil), Vietnamese, and Chinese (Simplified)

Works with

  • Checkout
  • Shopify Admin
  • HubSpot
  • Klaviyo
  • Mailchimp
  • Slack
  • WhatsApp
  • Zapier

Categories

Real-time messaging

Automated responses

Customization

Pricing

Choose the plan that best fits your business.

Solo Chat

$59 / month

Monthly only (USD): +100 conversations $15 each, up to twice your plan, within a spending limit you approve

Features

  • 1 seat · 300 conversations
  • AI agent, no per-chat fees
  • Email tickets, flows, integrations
  • Add phone any time: Solo, +$80

14-day free trial

Solo

$139 / month

Monthly only (USD): extra number $8/mo ($12 AU mobile); over plan $0.32/min, AI $0.69/min, SMS $0.10; +100 chats $15

Features

  • 1 seat · 300 conversations
  • AI agent, no per-chat fees
  • 1 phone number + 500 minutes
  • 70 AI voice minutes · 100 SMS
  • Flows, IVR, voicemail, recordings
  • All integrations

14-day free trial

Team

$299 / month

Monthly only (USD): extra number $8/mo ($12 AU mobile); over plan $0.32/min, AI $0.69/min, SMS $0.10; +100 chats $15

Features

  • Up to 3 seats · 1,000 conversations
  • Everything in Solo
  • 2 numbers + 1,500 minutes
  • 200 AI voice minutes · 300 SMS
  • Queues, ring groups, transfers
  • Call dashboards & analytics
  • Chat-only: Team Chat $149/mo

14-day free trial

Scale

$599 / month

Monthly only (USD): extra number $8/mo ($12 AU mobile); over plan $0.32/min, AI $0.69/min, SMS $0.10; +100 chats $15

Features

  • Up to 8 seats · 3,000 conversations
  • Everything in Team
  • 3 numbers + 3,000 minutes
  • 500 AI voice minutes · 600 SMS
  • White-label + custom AI actions
  • SSO/SAML, live transcription
  • Chat-only: Scale Chat $299/mo

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

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Support

App support provided by Chill The Bread.

Developer

Launched

September 17, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, store analytics

  • View customers

    Browsing behavior, customer data

  • View products

    Products, collections

  • Edit orders

    All order history, shipping information, draft orders

  • Edit store analytics

    Web pixels

  • View other data

    Shopify Markets settings

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