AI Sales Agent & Live Chat

AI Sales Agent & Live Chat

Pricing
$29/month. Free trial available.
Rating
5.0 (3)
Developer
Freway

AI sales agent that closes checkouts: live chat, email, SMS, WhatsApp, and voice

Freway's AI agent, Janine, steps in the moment a shopper hesitates at checkout. She answers product, shipping, return, and payment questions, then closes the sale on the spot. Working 24/7 across checkout chat, email, SMS, WhatsApp, and voice, Janine recommends products, handles support, and reaches out the instant a buyer is about to leave. After the sale, she keeps selling with personalized cross-sells and reorder prompts, so a single agent manages the entire buyer journey. Guaranteed +10%.

Freway's AI agent, Janine, steps in the moment a shopper hesitates at checkout. She answers product, shipping, return, and payment questions, then closes the sale on the spot. Working 24/7 across checkout chat, email, SMS, WhatsApp, and voice, Janine recommends products, handles support, and reaches out the instant a buyer is about to leave. After the sale, she keeps selling with personalized cross-sells and reorder prompts, so a single agent manages the entire buyer journey. Guaranteed +10%. more
  • Handles every buyer chat, so your team just reviews the dashboard
  • Runs the entire buyer journey on its own, from first question to reorder
  • Engages buyers across voice, chat, and messaging
  • Adapts offers and flows in real time
  • Recovers and closes high-intent buyers

Languages

English, German, Danish, Spanish, French, Italian, Finnish, Norwegian, Portuguese (Brazil), and Portuguese (Portugal)

Works with

  • Checkout
  • Shopify Admin
  • Email
  • Klaviyo
  • SmS
  • Voice Calls
  • WhatsApp
  • Zendesk

Pricing

Free to Install

$29 / month

+ commission on recovered checkouts

Features

  • 10% Increase in Conversions - Guaranteed
  • Unlimited Emails, SMS, WhatsApp, Voice
  • Advanced Analytics & Insights
  • Janine Checkout Agent
  • Brand, Products & Policy for AI Training
  • Abandonment Analysis
  • 24/7 Priority Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 20, 2026

This app is amazing. As soon as we installed it, we started seeing conversions almost immediately. Within just 7 days, it was clear that Janine was actively converting customers at checkout.

What really stands out is how Janine behaves like a real sales rep inside your store, guiding customers, answering questions, and helping them complete their purchase in real time. It feels like having a 24/7 sales assistant working for you.

I absolutely recommend this app if you want to increase your conversion rate, we saw at least a 10% conversion.

On top of that, the team is incredible. They’re super responsive, helpful, and genuinely invested in your success.

The Earth Edition
Germany
About 1 month using the app
February 26, 2026

Converting really well, great communication and app enhancements

Jess-Boutique
United States
About 2 months using the app
Freway replied June 14, 2026

Glad we could help!

March 31, 2026

As soon as I installed the app, I was very happy and saw a boost in my checkout conversion. Thank you very much

JewelryNest
United States
7 minutes using the app
Freway replied April 22, 2026

thank you!

Support

App support provided by Freway.

Developer

Freway

361 Newbury Street 5th FL, Boston, MA, 02115, US

Launched

December 2, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, store analytics, Online Store

  • View customers

    Browsing behavior, customer data

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days

  • Edit store analytics

    Web pixels

  • Edit Online Store

    Checkout page

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