Chililabs Support
- Pricing
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From $29/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- PETRAY PRIVATE LIMITED
Featured images gallery
Manage customer support from one AI-powered workspace built for growing e-commerce brands.
Chili Labs Support helps Shopify merchants manage customer support from a single platform. Customer emails and inquiries into organized tickets, automate repetitive support tasks, assign conversations to team members, and monitor support performance with live dashboards and analytics. AI-powered workflows help teams respond faster while keeping customer communication structured and consistent.
- AI-powered ticket management for customer emails and support requests
- Smart ticket routing, assignment, and team collaboration workflows
- Support analytics and performance tracking from a unified dashboard
Languages
English
Categories
Pricing
Choose the plan that best fits your business.
Starter
$29 / month
or $290/year and save 17%
Features
- Upto 250 tickets
- Custom support domain
- Connect multiple support inboxes
- Team shift scheduling
- Smart ticket assignment
15-day free trial
Growth
$59 / month
or $590/year and save 17%
Features
- Upto 1000 tickets
- Everything in Starter
- AI-powered draft replies
- AI replies trained on store policies
15-day free trial
Pro
$99 / month
or $990/year and save 17%
Features
- Upto 2500 tickets
- Usage based pricing over 2500 tickets
- Everything in Growth
- Priority support setup
15-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by PETRAY PRIVATE LIMITED.
Resources
Developer
megapolis Mystic F.no B1105, Hinjewadi phase 3, pune, MH, 411057, IN
Launched
July 21, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders
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View customers
Customer data
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Edit orders
All order history for the last 60 days, returns
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