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Manage returns and warranty claims with AI. Reduce manual work while staying in control.
ClaimWizz helps Shopify merchants handle product returns, damage reports, and warranty claims. AI analyzes customer descriptions and photos, checks case details, and recommends resolutions. Merchants decide which cases AI can handle automatically and which require manual approval. For eligible returns, keep-it offers, partial refunds, and store credit can help reduce unnecessary return shipping and protect margins. Manage cases and customer responses from one inbox.
- Manage returns, damaged products, and warranty claims in one inbox.
- AI analyzes customer descriptions and photos to recommend claim resolutions.
- Choose which decisions AI automates and which require merchant approval.
- Offer partial refunds or store credit to reduce unnecessary product returns.
- Process approved refunds and keep customers informed as cases progress.
Languages
English
Categories
Return options
Return management
Pricing
Choose the plan that best fits your business.
Freemium
Free
Features
- AI-assisted returns and warranty claims
- AI photo and damage analysis
- Merchant-controlled AI decisions
- Keep-it offers and partial refunds
- Store credit and refund processing
- Central claims and returns inbox
- Customer replies and case updates
- Shopify order integration
All charges are billed in USD. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Claimwizz.
Resources
Launched
September 25, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store credit
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Edit customers
Customer data
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View products
Products, collections
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Edit orders
All order history
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Edit store credit
Store credit account transactions, store credit accounts
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