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Comprehensive fraud protection that helps retailers stop fraud & sell more while enhancing CX.
ClearSale provides a complete, data-science-backed fraud solution that prevents chargebacks and false declines to optimize the shopping experience. Fraud and chargebacks can chip away at a retailer’s bottom line, but false declines can turn legitimate customers away. This is why ClearSale focuses on both, combining sophisticated AI technology and proprietary advanced analyses to help maximize a business’s revenue, approve as many valid orders as possible, and keep customers happy.
- Prevent ecommerce fraud - Protect your revenue and stop fraudulent activity
- Recover losses to chargebacks - Get compensated for fraud-related chargebacks
- Improve the customer experience - Approve more orders and prevent false declines
Languages
English, Spanish, and Portuguese (Brazil)
Categories
Fraud types
Prevention tools
Alerts and analytics
Pricing
External charges may be billed by ClearSale separately from your Shopify invoice. Learn more
Free
Free to install
Our pricing gives you the flexibility to design a program that meets your specific business needs.
All charges are billed in USD. See all pricing options
Reviews (54)
Great customer service. We’ve worked with ClearSale for nearly four years, and their team has consistently helped protect our business. While messages escalated to senior support can take a bit longer at times, they always follow up in a timely and professional manner. We’re grateful to have ClearSale’s protection in place for our store.
Thank you so much for taking the time to share this review! We’re thrilled to hear that our partnership over the past four years has helped support and protect your business. Our team works hard to provide consistent, reliable service, and it means a lot to know that our follow‑through and professionalism have made a positive impact.
We appreciate your understanding regarding the occasional delays when senior support is involved — our goal is always to ensure you receive the most complete and accurate assistance, even if it takes a little extra time.
Thank you again for your trust in ClearSale.
We truly value your partnership and look forward to continuing to support your growth and security.
ClearSale!
Support is very difficult to get in touch with, everything feels like a sales pitch rather than helping existing customers. They take a cut from every transaction despite not providing coverage for every transaction (transactions over a certain value are not protected even though you get charged for them). Responses are taking longer and longer to come through and false positives have increased making it difficult to justify this service.
We appreciate your candid input—it helps us identify where improvements are needed. Our team will continue working to refine our processes, reduce decision friction, and deliver the level of service our merchants expect.
We have escalated your concerns to our head of customer service and someone will be in touch ASAP.
-Jennifer
We have been very happy with Clearsale's services - our account manager Mirella has been very responsive to any concerns or queries we've raised, and worked with us to find solutions for expediting the review of time sensitive orders.
Thank you so much for sharing your feedback! We’re thrilled to hear that you’ve been happy with ClearSale’s services and that Mirella has been able to support you.
Your comments about expediting time-sensitive orders are very valuable to us, and we’ll continue working hard to make the process even smoother for you. If there’s anything more we can do to improve your experience, please don’t hesitate to reach out.
We truly appreciate your partnership and look forward to continuing to support your business.
Regards,
Jennifer
Support
App support provided by ClearSale.
Resources
Launched
April 2, 2020
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