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Comprehensive fraud protection that helps retailers stop fraud & sell more while enhancing CX.
ClearSale provides a complete, data-science-backed fraud solution that prevents chargebacks and false declines to optimize the shopping experience. Fraud and chargebacks can chip away at a retailer’s bottom line, but false declines can turn legitimate customers away. This is why ClearSale focuses on both, combining sophisticated AI technology and proprietary advanced analyses to help maximize a business’s revenue, approve as many valid orders as possible, and keep customers happy.
- Prevent ecommerce fraud - Protect your revenue and stop fraudulent activity
- Recover losses to chargebacks - Get compensated for fraud-related chargebacks
- Improve the customer experience - Approve more orders and prevent false declines
Languages
English, Spanish, and Portuguese (Brazil)
Categories
Fraud types
Prevention tools
Alerts and analytics
Pricing
External charges may be billed by ClearSale separately from your Shopify invoice. Learn more
Free
Free to install
Our pricing gives you the flexibility to design a program that meets your specific business needs.
All charges are billed in USD. See all pricing options
Reviews (49)
We have been very happy with Clearsale's services - our account manager Mirella has been very responsive to any concerns or queries we've raised, and worked with us to find solutions for expediting the review of time sensitive orders.
Thank you so much for sharing your feedback! We’re thrilled to hear that you’ve been happy with ClearSale’s services and that Mirella has been able to support you.
Your comments about expediting time-sensitive orders are very valuable to us, and we’ll continue working hard to make the process even smoother for you. If there’s anything more we can do to improve your experience, please don’t hesitate to reach out.
We truly appreciate your partnership and look forward to continuing to support your business.
Regards,
Jennifer
Update: 12/1/2025: Still no contact from Clearsale. Even though they were going to "Escalate" to the head of their customer service on 11/07/25. Still no contact about getting reimbursed, no coverage for the fraud that THEY said was OK to send. Do not use this service...It is a complete scam!
This app is a scam! After more than 4 years of having this app, we received our very first chargeback and have had little to no response from Clearsale. When they do respond, they are simply copy/paisting responses. They give you the runaround when pushing for reimbursement for a chargeback that THEY approved, even after you load up all the documents to their un-user friendly portal.
Now I'm trying to cancel the service and can't get anyone to respond. The chargeback was only for a $25.00 sale...Could you image if it was something of high value? I just can't believe we wasted all this money each money thinking we were protected.
Thank you for taking the time to provide feedback. We've escalated your concern to our head of customer service and someone will be in touch ASAP to help resolve the issues you've been experiencing.
~Faye
Llevo más de 4 años trabajando con ClearSale y mi experiencia ha sido muy positiva. Su equipo siempre me ha brindado un servicio cercano y profesional, ayudándome a mejorar los niveles de aceptación y reducir contracargos, además de disminuir significativamente los falsos positivos.
Con operaciones en México y Estados Unidos, ClearSale me ha acompañado en todo el proceso, ofreciendo soporte constante y resultados muy favorables.
Sin duda, los considero un aliado confiable y estratégico para seguir creciendo con seguridad.
¡Gracias por sus comentarios!
Es un placer para nosotros saber que somos sus aliados confiables y estratégicos para juntos construir un ecosistema en ecommerce más seguro. Nuestro foco es continuar brindando la mejor experiencia de compra, deteniendo el fraude y vendiendo más sin riesgo.
~Faye
Support
App support provided by ClearSale.
Resources
Launched
April 2, 2020
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