The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it!
Thank you Sam for the feedback! Looking forward to catching up soon!
Ralph is great and helpful. Thanks :) And the app gives fraud protection for peace of mind whoch is well worth it for a small premium. However, had one high-value order (close to $3000 value) rejected even though Shopify classed it as low risk. Lost a sale there as I do not want to risk unprotected order. It would be good to know detailed reason of rejection for those instances.
Thank you Erond for the kind words!
Great to have you on the platform and helping your business grow!
Great support, easy to set up and provides great fraud protection. We'd recommend ClearSale to any Ecommerce business
Thank you for the awesome review!
Looking forward to seeing your expansion into other countries going live!
All Things EFFY
So relieved to have protection against chargebacks. The process to get ClearSale up and running is so easy and the small charge is well worth it. I lost so much money in one month before using ClearSale that it has been a struggle to recover. I can't believe that people in the world use these tactics to get goods for free. It's so sad. I think a lot of people also don't realize that you aren't getting money back from a bank, you are taking money directly from a small business. . Thank-you ClearSale!
Thank you Carolyn for the wonderful review.
We are happy that you found us and that we can help your business!
We have been using ClearSale for a while now and we are very happy with our choice. ClearSale gives peace of mind on all transactions and that too on a short turnaround time. Definitely recommend ClearSale to anyone starting their online store.
Thank you for the review!
It has been a pleasure working with you and look forward to see the website grow!
Bohemian Lifestyle Store
Great team support, easy to set up, and I am very happy with the service so far! Highly recommended!
Thank you for the review and thank you for having the confidence in ClearSale to look after your websites!
It is a pretty straightforward app. Easy to install. They have a helpful sales and technical team. They respond very quickly. It gives the security we need in dealing with customer orders. They offer 100% insurance on fraudulent orders so you're fully protected. Ralph also was always there to make sure we are supported.
Thank you for the kind words and having your websites running with us. Look forward to working together for a long time.
Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk.
Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future.
Exercise Equipment USA
I am very happy with the ClearSale app. I was cancelling orders that were marked by Shopify as high risk. Now ClearSale monitors all my customer purchases and does all the heavy lifting for my webstore.
Thank you for your review :)
We're happy to do the heavy lifting and look forward to continuing our partnership.
Fergo's Tackle World
Fantastic app and even better service, Ralph will stop at nothing to make sure all is good when setting it up and whilst using it. A really great time saving app for online orders.
Thank you Kurt for the awesome review.
Looking forward working with you and catching some big fish!