Reviews (62)

Overall rating
4
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
May 20, 2020

Clearsale has been a lifesaver and game-changer for my business. Very easy to install and integrate into a Shopify store. World-class support system. No more fear of fraud or the dreaded chargeback. I sleep easier at night knowing that I have Clearsale integrated into my Shopify store. Best decision I've made since being in business. Highly recommended. Don't do online business without ClearSale...it's not worth the risk. Tremendous value for peace of mind.

Project 3D Printers
United States
Over 3 years using the app
ClearSale replied May 20, 2020

Thank you for the kind words Project 3D Printers team! We are happy you can sleep easy and we've got you covered. Thanks for your partnership!

June 4, 2021

It is a pretty straightforward app. Easy to install. They have a helpful sales and technical team. They respond very quickly. It gives the security we need in dealing with customer orders. They offer 100% insurance on fraudulent orders so you're fully protected. Ralph also was always there to make sure we are supported.

Mearth-E-scooter
Australia
Over 3 years using the app
ClearSale replied June 4, 2021

Thank you for the kind words and having your websites running with us. Look forward to working together for a long time.

-Ralph

November 9, 2020

We have been looking for a fraud protection solution for Shopify that helps us identify and protect us from fraud orders. And the only real solution that we found that works is Clearsale. They work with small businesses and give us the peace of mind. It is super easy to install and if you have any suggestion or request, the development team is fast to response and super helpful. We found this to be the best solution for a small Shopify shop.

Tico Coffee Roasters
United States
Over 3 years using the app
ClearSale replied November 13, 2020

Thanks for your generous words and review. We appreciate your partnership! We look forward to helping you grow your company!

March 31, 2022

Phenomenal team, and it does what it says on the box.
Has brought significant peace of mind to our operation that was suffering outsized fraud liabilities.

Storm Rides
New Zealand
Over 2 years using the app
ClearSale replied July 12, 2022

Thank you David for the feedback.

Good to know hear that everything is working.

Looking forward to see the business grow.

~Ralph

April 15, 2021

Love the peace of mind ClearSale provides when selling high ticket items on our Shopify store. Very responsive customer service.

3D Printer Vault
United States
Over 2 years using the app
ClearSale replied April 26, 2021

Thank you for your kind words and review, 3D Printer Vault! We appreciate your partnership :)

October 23, 2022

ClearSale solved a big problem for us. It has saved us time and given us peace of mind. The service is good and quick. We're very satisfied with the service.
- Rahul, Asst Manager, ECommerce, The Jewellery Group

Zamels
Australia
Over 2 years using the app
ClearSale replied October 24, 2022

Thank you Rahul and the team from the Jewellery Group!

Great to hear we are solving a big problem and headache for the entire business.

Looking forward to working with you all!

~Ralph

January 16, 2022

Understand that ClearSale review, approve and guarantee our transactions against any chargebacks give us peace of mind to operate our online business. Thank you ClearSale!

jetscooters
Australia
About 2 years using the app
ClearSale replied January 24, 2022

Hi Subert,

Thank you so much for your review and feedback, all very much appreciated.

Looking forward seeing your online store grow in 2022!

~Ralph

June 29, 2021

We have been using ClearSale for a while now and we are very happy with our choice. ClearSale gives peace of mind on all transactions and that too on a short turnaround time. Definitely recommend ClearSale to anyone starting their online store.

Excel Bikes
United Kingdom
About 2 years using the app
ClearSale replied June 30, 2021

Thank you for the review!

It has been a pleasure working with you and look forward to see the website grow!

-Ralph

Edited October 17, 2021

We have used Clearsale for the last few months now and we have to say that this is the BEST App by far against chargebacks and fraud. We have tried a few one out there but Clearsale really is the one to go for. They save us so much time checking and processing order. The process for filing chargeback was super easy. The team is also very helpful. Highly recommended. PS. Forgot the mentioned how friendly and helpful was Ralph from Australia!

V-Box Clothing
Australia
About 2 years using the app
ClearSale replied October 20, 2021

Thank you so much for the review and great to hear that is helping the business in more ways than one!

Really appreciate the kind words and great to have you with us.

~Ralph

May 3, 2021

Fantastic app and even better service, Ralph will stop at nothing to make sure all is good when setting it up and whilst using it. A really great time saving app for online orders.

Fergo's Tackle World
Australia
Almost 2 years using the app
ClearSale replied May 5, 2021

Thank you Kurt for the awesome review.
Looking forward working with you and catching some big fish!

-Ralph