Reviews (62)

Overall rating
4
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited June 2, 2021

Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk.

Pink Kimberley
Australia
3 months using the app
ClearSale replied June 3, 2021

Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future.

-Ralph

January 23, 2021

Ralph was very helpful and responsive in getting me setup, and the app does all the heavy lifting and works like a charm.

House of Knives
Australia
2 months using the app
ClearSale replied January 25, 2021

Thank you House of Knives for trusting in Ralph and ClearSale! We look forward to growing your business together.

February 20, 2022

Aa great insurance and protection against fraud and chargebacks. Peace of mind app as well. If I could have this app a year ago, I can save $1000.

Ozily Furniture | Furniture, Outdoor Furniture, Bar Stool, Shop
Australia
2 months using the app
ClearSale replied February 24, 2022

Great to hear Amin and thank you for being a part of ClearSale!

~Ralph

February 20, 2022

I have used ClearSale for about 3 months now. My experience with the team has been amazing - efficient and responsive. ClearSale has helped me with so many high-risk orders, my team no longer needs to verify them manually, and they have also approved many medium to high risks orders that were "false positive" which is incredible. I would recommend anyone who needs protection against fraud and chargebacks to use ClearSale.

BOYY
Singapore
2 months using the app
ClearSale replied February 24, 2022

Hi Mei,

So good to hear that ClearSale is working for you and those examples are exactly what we want to achieve for our customers!

~Ralph

August 8, 2021

Great support, easy to set up and provides great fraud protection. We'd recommend ClearSale to any Ecommerce business

Advanced Whitening
Australia
2 months using the app
ClearSale replied August 10, 2021

Thank you for the awesome review!
Looking forward to seeing your expansion into other countries going live!

~Ralph

Edited December 1, 2021

Working with ClearSale has been such a great experience. The customer support I've received from Brian is incredible and the peace of mind I have from using their service is way beyond what they charge. 5 stars from us!

GoMove
United States
2 months using the app
ClearSale replied January 24, 2022

Thank you for the great review Dominic! We will continue to make improvements within our system to guarantee you the best results possible.

~Brian C.

October 10, 2022

The app does what it says. Big shout out to Ralph who took us through the process smoothly. Great guy with elite video game industry knowledge too!

Motion Racing | Williams Racing eBikes
Australia
2 months using the app
ClearSale replied October 14, 2022

Than you Ryan for the review and chat about some nostalgic games!

Looking forward getting the other site onboarded soon.

~Ralph

March 8, 2022

The ClearSale team has always been responsive and helpful. Before using this app, we received a big chargeback - so glad we don't have to worry about these issues going forward now that we're protected with ClearSale.

Electric Drift
Australia
2 months using the app
ClearSale replied March 16, 2022

Thank you Tori for the confidence and great to hear that the solution is helping your business and lowering your risk and exposure!

~Ralph

April 1, 2023

I've had them for a couple of months, and I haven't had any problems. Anytime I need something, they're really responsive.

Podium Stage
United States
About 2 months using the app
ClearSale replied April 6, 2023

Thank you for your feedback! We are always looking to make sure everyone benefits from ClearSale. We hope you enjoy having that piece of mind not having to worry about fraud any longer!

~ Connor Fletcher

September 14, 2021

Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it!

Azura Runway
Australia
About 2 months using the app
ClearSale replied September 15, 2021

Thank you Sam for the feedback! Looking forward to catching up soon!

~Ralph